Family Support Coordinator, Bozeman

Family Outreach Inc.•Bozeman, MT

7d•$21 - $25•Onsite

About The Position

The Family Support Coordinator serves as the vital first point of contact and advocate for families raising children with developmental disabilities or delays. In this multifaceted role, you will lead the intake and assessment process, collaborating closely with multidisciplinary teams of professionals to determine eligibility for Early Intervention services. Beyond initial enrollment, you will empower families by coordinating vital resources, delivering tailored support, and managing referrals to essential community programs. Additionally, you will champion the agency's mission in the community by leading Child Find screening events, building professional networks, and driving public awareness initiatives across our service areas.

Requirements

Basic knowledge of developmental milestones
Ability to write objective case notes
Professional and effective communication in all settings
Ability to be well versed in Family Outreach operations
Skill in the operation of general office equipment
Knowledge of general community resources
Skills in building public relations
Accurately processing forms
Organizing and prioritizing work
Follow verbal and written instructions and procedures
Research and assess family needs
Design informational and educational materials, methods and learning activities
A valid MT driver’s license or the ability to obtain a license within one month of hire
Access to a reliable vehicle
Acceptable driving record
Successfully complete a background check and criminal history review

Nice To Haves

A minimum of a bachelor’s degree preferably in a related field such as Early Childhood Education, Sociology, or Psychology.
Recommended two years of related experience including service coordination, child education, resource allocation.

Responsibilities

Overseeing referral processing to ensure all incoming files are complete, accurate, and contain the necessary documentation required for eligibility determinations.
Conducting comprehensive intakes for children referred to Family Outreach services, including completing compliance paperwork, educating parents on their procedural rights, and facilitating developmental assessments to help establish eligibility.
Managing follow-up communication and support coordination for families whose children are found ineligible, or who choose to opt out of formal services.
Maintaining consistent contact with waitlisted families, ensuring their needs are monitored and that internal contact logs are kept meticulously up to date.
Partnering with multidisciplinary teams of professionals to gather necessary supporting documentation (such as medical records or evaluations) to streamline the eligibility process.
Ensuring exact data entry of all required client documentation into the State Data Management system in compliance with state standards.
Maintaining secure, confidential electronic health records for all referrals utilizing Family Outreach’s internal data tracking systems.
Coordinating and conducting developmental screenings at community Child Find events to proactively identify children who may benefit from Early Intervention services.
Cultivating strong professional relationships and networking with community providers, medical professionals, and agencies within related service fields.
Representing Family Outreach at public meetings and community tables, including actively participating in the Early Childhood Coalitions.
Executing targeted public relations initiatives, including delivering informational presentations to outside agencies, distributing annual awareness materials, and coordinating special projects outlined by the PR subcommittee.
Providing temporary caseload coverage for fellow Family Outreach team members when necessary to ensure continuity of care for families.
Participating actively in all required professional development trainings, team meetings, and Early Intervention staff briefings.
Performing additional administrative and professional duties as assigned by the supervisor to support the overall mission of the agency.