Family Support Center Manager

Muckleshoot Indian Tribe•Auburn, WA

20h•Onsite

About The Position

Under general direction, this position is responsible for providing program and personnel oversight to maintain Family Support Center facilities, ensuring a safe and healthy place to gather; managing the coordination and scheduling of clean and sober events such as group meetings, family gatherings and other gatherings to promote continued recovery; providing guidance as to available resources in support of the recovery process.

Requirements

Bachelor’s degree in Social Work, Human Services, Public Health, or a closely related field; OR six (6) years of relevant professional experience may be substituted in lieu of a degree.
Three (3) to five (5) years of experience in family support services, recovery programs, behavioral health, or community-based services, including at least one (1) year in a supervisory or lead capacity.
Demonstrated commitment to a substance-free lifestyle for a minimum of two (2) years.
Possession of a valid Washington State driver’s license at the time of appointment.
Current Food Handler’s Card.
Current CPR certification, or the ability to obtain certification prior to the completion of the probationary period.
Must successfully pass a pre-employment urinalysis screening and criminal background check.
Knowledge of: Chemical dependency, mental health and social service resources including 12-step and other recovery programs.
Outreach services, prevention services and sober support services.
Group dynamics and meeting management.
Tribal communities’ social, legal, and political structure.
Applicable laws, rules, regulations and/or policies and procedures.
Skilled in: Maintaining a high level of confidentiality.
Advocacy and empowerment.
Creating and sustaining an environment which supports accountability.
Exercising initiative, discretion, and judgment in making decisions, weighing the relative costs and benefits of potential actions.
Listening, creating a safe and welcoming environment where participants feel comfortable to share.
Utilizing problem-solving techniques to assist participants in their continued recovery.
Establishing effective working relationships with diverse groups and individuals in a manner which shows sensitivity, tact, and professionalism.
Communicating information and ideas clearly, positively, sensitively and concisely in both written and verbal forums.
Scheduling, documenting and providing access to information on a timely basis.
Organizing multiple tasks and priorities as well as utilizing effective time management skills.
Conflict management, mediation and resolution; interpersonal and human relations and negotiation.
Complying with ethical standards and professional codes of conduct.
Interpreting administrative guidelines and applying them to the work situation.
Maintaining efficient and effective financial systems and procedures.
Operating a personal computer, including applicable software and office equipment.
Regularly required to use hands to finger, handle or feel and talk or hear.
Frequently required to walk, sit, stand and reach with hands and arms.
Frequently required to lift and/or move up to 25 pounds.
Frequently required to stand for sustained periods of time.
Regularly required to verbally express or exchange ideas or important instructions accurately, loudly, or quickly.
Regularly required ability to receive detailed information through oral communication, and to make fine discrimination in sound.
Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others.
Must have a valid Washington State Driver’s License at the time of appointment.

Nice To Haves

Two (2) years of related experience in the Muckleshoot community.
Certified Prevention Specialist

Responsibilities

Oversees and manages Family Support Center (FSC) personnel, buildings and property.
Provides daily on-site supervision of staff and center activities.
Provides administrative duties and general office support tasks, including standard operating procedures and duties.
Provides oversight of staff activities which include: Coordinating and scheduling direct requests for building use; overseeing events to verify no alcohol or drugs or drug paraphernalia are present
Maintaining a consistent schedule of events, activities and coordinating services and giving sufficient notice to participants, other programs and community.
Coordinating program-sponsored events; providing information to the community on activities via fliers and other communications media; encouraging and supporting cultural activities and events
Documenting participant contact, as needed, including participant-related activities and follow-up contact
Leading individual and group discussions with a focus on life skills and independent living
Informing participants of available services and assisting participants to obtain appropriate service providers or community resources; assisting participants by filling out forms and applications and advocating or intervening on their behalf, if requested.
Maintaining meal coordination and preparation, ensuring program coordinators have proper food handling training and permit(s).
Ensure that there is an educational component related to sobriety, healthy living, healthy choices, and other topics that encourage clean and sober living; available to staff and participants
Provides conflict resolution, mediation and crisis intervention assistance and staff training as needed.
Monitors and ensures participants and staff abide by program rules, guidelines, policies and procedures and takes appropriate action when necessary.
Provides and facilitates supportive conversations – listens to concerns and offers suggested solutions and/or resources, when appropriate.
Consistently maintains confidentiality and autonomy in regards to all participant information during one on one meetings, and group meeting settings.
Travels to and from work-related events as required; attends scheduled meetings, trainings and events.
Adheres to health and safety policies and procedures; ensures safety of participants, staff and facility through random and routine inspection of building, equipment, and environment surrounding the building, as well as while at events outside of the property.
When appropriate, responds to emergencies calmly and professionally; participates in filing incident report and forwards them to appropriate recipients in a timely manner.
Ensures that there is an emergency evacuation plan in place and updated as needed.
Provides training to staff on emergencies and evacuation plan.
Proactively communicates with Executive Director of Operations, on operations, progress, challenges, overall functioning of the program and staff of the program, and anything regarding any unusual circumstances concerning staff or issues with the program.
Participates in providing information to Tribal programs and the community about FSC activities and program opportunities; organizes and participates in community events.
Collaborates with other programs and departments to provide meaningful, effective, and innovative experiences for staff and participants, while building trust and fostering positive, productive and professional relationships.
Represents the FSC in a positive and professional manner when interacting with participants and the community.
Ensures actions and decisions are in the Tribe’s best interests, including, but not limited to, ensuring they are consistent with the Tribe’s commitment to the well-being of its members and surrounding community.
Because of the Tribe’s commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.