Family Support Assistant (FSA)- DCFS Southwest Region (Cedar City and St. George)
About The Position
The Utah Division of Child & Family Services (DCFS) Cedar City and St. George office are seeking highly motivated individuals to join our team as a Family Support Assistant (Senior Assistant Caseworker). This role supports child welfare efforts by providing essential client services and clerical support to caseworkers and the broader team. Become part of a team of professionals dedicated to keeping children safe and strengthening families in our communities. This position serves as both a support to professional child welfare staff and a direct service provider to families and youth. The Family Support Assistant (FSA) plays a key role in arranging and supervising family visitations, providing transportation, and supporting day-to-day office operations. They also perform the following duties: Arrange and supervise family visitations; document visits promptly in the SAFE system. Provide transportation for children to/from school, family visits, placements, and when safety requires two staff. Transportation may take you across the State several times throughout each week and after hours. Support emergency situations (e.g., new removals, hospital supervision) as directed by a supervisor. Collaborate with primary caseworkers and supervisors to ensure seamless communication during emergency coverage. Maintain and regularly update a shared calendar with scheduled visits and assigned tasks (supervisor-approved) Participate in daily MAP meetings to support team coordination. Attend quarterly (or as needed) check-ins with caseworkers and supervisors to review visitation progress. Refer all case-specific questions to the assigned caseworker. Greet and assist walk-in clients and visitors professionally. Answer and route phone calls; provide basic information as needed. Assist with office tasks, and general clerical support.
Requirements
- Previous and/or current experience working for the Utah Division of Child & Family Services (DCFS).
- Has worked with the State's social welfare database system, SAFE
- Adobe Pro, Google and Microsoft experience.
- Must have a valid Utah driver’s license.
Responsibilities
- Arrange and supervise family visitations; document visits promptly in the SAFE system.
- Provide transportation for children to/from school, family visits, placements, and when safety requires two staff. Transportation may take you across the State several times throughout each week and after hours.
- Support emergency situations (e.g., new removals, hospital supervision) as directed by a supervisor.
- Collaborate with primary caseworkers and supervisors to ensure seamless communication during emergency coverage.
- Maintain and regularly update a shared calendar with scheduled visits and assigned tasks (supervisor-approved)
- Participate in daily MAP meetings to support team coordination.
- Attend quarterly (or as needed) check-ins with caseworkers and supervisors to review visitation progress.
- Refer all case-specific questions to the assigned caseworker.
- Greet and assist walk-in clients and visitors professionally.
- Answer and route phone calls; provide basic information as needed.
- Assist with office tasks, and general clerical support.
Benefits
- Job Stability: Enjoy the security and reliability of employment within a well-established organization.
- Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
- Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
- Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
