Family Support Advocate

Acelero Learning•South Amboy, NJ

3d•Hybrid

About The Position

Acelero Learning is seeking a dedicated Family Support Advocate (FSA) to partner with families and promote children’s healthy development and school readiness. The mission of Acelero Learning is to design and deliver research and evidence-based approaches to eliminate the gaps between young children’s inherent potential and their achievement in school and life. The Family Support Advocate will serve as a key member of the family engagement team, working directly with families to build strong partnerships that support children’s development and school readiness. This role provides individualized and intensive support to families facing significant challenges, including housing instability, foster care involvement, substance abuse, family violence, and mental health concerns. The advocate will connect families to critical community resources and services, helping them stabilize their circumstances and enhance overall well-being. This role may support families across multiple center locations based on program needs.

Requirements

Bachelor’s degree in Social Work, Human Services, Family Services, Counseling, Family and Child Development, or a related field
Minimum of 2 years of experience working with vulnerable families and communities
Strong commitment to family engagement and achieving positive child and family outcomes
Proficiency in Microsoft Office and general computer skills
Valid driver’s license with reliable transportation and required insurance coverage
Ability to lift up to 40 pounds as needed
Ability to obtain CPR and First Aid certification
Successful completion of physical exam, background check, and fingerprinting

Nice To Haves

Experience working with families of children ages 0–5 preferred
Knowledge of high-risk assessments, including depression, domestic violence, and substance abuse
Bilingual (Spanish) preferred; may be required based on location

Responsibilities

Build trusting relationships with families to promote positive environments that support children’s growth and development.
Provide intensive, individualized support to vulnerable families, helping them navigate crises and access needed services.
Establish and maintain relationships with external service providers to connect families with counseling, housing, healthcare, and other resources.
Work closely with internal teams to ensure coordinated, high-quality family services.
Maintain accurate, timely records and reporting in alignment with program standards and requirements.