Family Store Clerk & Warehouse Worker (8783)

The Salvation Army•Milledgeville, GA

About The Position

This position assists store customers with donating, selecting, and purchasing items; operates and maintains a cash register; answers customer questions; and keeps store displays clean and orderly while protecting store merchandise and cash. The role also participates in unloading trucks, processing and storing items according to established procedures, accepting and receipting donations, moving furniture to the sales floor, and maintaining the warehouse, dock, and parking lot. The employee processes sales and related records, balances the cash drawer, prepares deposits and routine reports, and helps customers understand store policies and item pricing. The position also arranges and rotates merchandise, maintains displays, responds to telephone inquiries, and may schedule and record donation pickups. Work takes place in a normal store environment and, at times, in a warehouse where noise, dust, and dirt may cause discomfort.

Requirements

High school diploma or GED.
Ability to meet attendance requirements.
Ability to read, write, and communicate in English.
Ability to operate a cash register.
Ability to perform routine mathematical computations and count change.
Ability to walk and/or stand frequently, with kneeling or squatting and shorter periods of sitting or operating a vehicle.
Ability to lift and carry and/or push or pull heavy donations weighing 50–100+ pounds, including furniture and appliances.
Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

Nice To Haves

Experience working in a retail store.

Responsibilities

Assist customers with purchases by operating the cash register, collecting payment, counting change, preparing receipts, and packaging purchased items.
Prepare and balance the cash drawer, run routine register printouts, prepare and deliver bank deposits, and safeguard cash and sales records.
Prepare, process, and maintain sales records, tax forms, and social service vouchers; prepare routine sales reports as directed.
Keep the cash register area neat and secure and ensure forms, bags, and other supplies are stocked.
Explain store policies and answer customers’ questions about pricing and purchasing.
Assist customers donating items, direct them to the appropriate loading and unloading area, help move donations to storage when needed, and prepare tax receipts.
Place, arrange, rotate, and rearrange merchandise as directed; maintain orderly displays and return handled items to their proper locations.
Unload trucks, process items, and place them in the warehouse according to established policies and procedures.
Assist in moving furniture to the sales floor and maintain the neatness and orderliness of the warehouse, dock, and parking lot.
Answer the store telephone courteously, provide information and directions, and potentially schedule and record donation pickups.