Family Specialist

Together for Youth•Town of Bath, NY

2d•$23 - $25•Onsite

About The Position

The Non-Secure Detention Family Specialist helps youth grow, learn, and overcome challenges by providing counseling, mentorship, and structured case management. The role supports youth in care, coordinates communication with families and stakeholders, and helps maintain a safe, structured, and supportive facility environment. It also involves preparing court documentation, maintaining records and data, and ensuring compliance with state regulations, COA requirements, agency policies, and documentation standards. The position is based at Steuben NSD in Bath, New York, with occasional travel and a day shift.

Requirements

Bachelor’s degree in human services or a related field.
At least 2 years of case manager experience.
Experience working with youth in juvenile detention centers, group homes, youth shelters, youth diversion programs, or a comparable discipline involving youth and families.
Complete Therapeutic Crisis Intervention (TCI) certification and First Aid/CPR training following hire as part of on-the-job training.
Valid driver’s license with an acceptable driving history.
Ability to work with an economically and culturally diverse population.

Nice To Haves

Master’s degree.
For applicants with a master’s degree, 1 year of experience working with youth or children is preferred.

Responsibilities

Conduct initial screenings and assessments for youth admitted to the facility.
Provide individual counseling and help youth address challenges that led to detention.
Facilitate communication among youth, families, DSS workers, probation officers, law guardians, and other stakeholders.
Consult with program staff regarding mental health screenings, risk assessments, and crisis management support.
Assist the NSD Coordinator with facility operations and maintaining a safe, structured, and supportive environment when the coordinator is absent.
Collect and maintain information from youth files, court reports, admission intake packets, assessments, case notes, and other sources to support appropriate services.
Prepare court documentation, including summaries and reports about youth in care.
Assist staff in supervising and counseling youth.
Coordinate family contact and visitation.
Store and file records.
Enter data in systems such as JDAS and EVOLV.
Ensure compliance with state regulations, COA requirements, and documentation standards and practices.
Follow and support agency policies, procedures, mission, vision, and values, including participation in internal surveys and continuous-improvement data collection.
Perform other duties as assigned.