Family Specialist Part Time (1005)

Lutheran Services Florida•Tampa, FL

About The Position

Lutheran Services Florida is seeking a part-time Family Specialist to support families and help create safe, strong, and vibrant communities. The Family Specialist orients new families to the Center, provides direct help with applications and referral consents, and assists with family support programming and Center-driven events. The role connects families with programs and community resources, supports partner agencies with registration and follow-up, and contributes to the Center’s operations and collaborative outcomes. The position combines client-facing, administrative, and community-based work in office and field environments. Duties include documenting services, maintaining records, preparing reports, entering data, purchasing supplies, conducting outreach, and helping ensure the Center is a safe and welcoming environment. The Specialist follows Center and agency procedures, protects client confidentiality, supports families with sensitivity to cultural and socioeconomic needs, and participates in required training and Center events. Scheduling flexibility, including evenings and weekends, may be necessary. The role requires a high school diploma or equivalent and at least two years of experience serving families. An associate degree is preferred. Knowledge of community resources and strength-based family programming is important. Bilingual proficiency may be required for some programs and preferred for others. The Specialist reports to the Center Manager.

Requirements

High school diploma or equivalent.
At least two years of experience serving families.
Knowledge of community resources to support strength-based family programming and Center-driven activities.
Sensitivity to the cultural and socioeconomic characteristics and needs of the service population.
Understanding of the Protective Factors framework and practice of Family Support Principles.
Ability to maintain confidentiality of client information.
Bilingual proficiency may be required in certain programs; effective communication in English and Spanish or another client language is essential when required by the program.

Nice To Haves

Associate degree.
Bilingual skills when not required by the program.

Responsibilities

Assist in developing and implementing family support programming.
Provide Center orientation to new families.
Help families complete applications and referral consents.
Refer and link families to appropriate programs and community resources.
Coordinate and facilitate Center-driven programming and events.
Support partner agencies with program registration and follow-up.
Support the efforts of Center staff and collaborative outcomes.
Document services, maintain records, complete reports, purchase supplies, and enter data into a database system.
Help ensure the Center is a safe, warm, and welcoming environment.
Maintain cooperative working relationships with coworkers, supervisors, families, partners, and the community.
Follow Center policies and procedures and perform daily operating procedures.
Conduct targeted outreach as needed.
Attend mandatory training and participate in Center events.
Maintain member confidentiality and support contractual outcomes.
Serve as a liaison to community providers.