Family Service Warehouse Worker

The Salvation Army Southern California•Great Falls, MT
•Onsite

About The Position

The Family Services Warehouse Worker supports the daily functions of the warehouse and surrounding property and reports directly to the Social Services Supervisor. The role involves donation pickup, food receiving and processing, inventory support, stocking coolers and freezers, documenting Gift-In-Kind donations, and coordinating deliveries while following safety precautions. It also helps maintain the cleanliness and organization of warehouse and other Social Services spaces, equipment, vehicles, and adjacent property; supports volunteers and community service workers; and assists with seasonal efforts such as Christmas food and toy preparation and distribution. The position requires adherence to Salvation Army policies, including Protecting the Mission, employee dress codes, and fleet and food safety requirements. The worker attends required staff meetings and trainings and performs other duties as assigned. Work is performed in a warehouse and in a vehicle on local streets, with exposure to weather-related discomfort, noise, dust, dirt, and similar conditions. The schedule is Monday through Friday. The Salvation Army states that qualified individuals must be able to perform essential duties with or without reasonable accommodation.

Requirements

  • High school graduate or equivalent.
  • Possess a valid Montana Driver’s License and have three years of experience as a licensed driver.
  • Obtain ServSafe Food Safety Certification within 90 days of hire.
  • Obtain forklift operation certification within 90 days of employment.
  • Ability to work as part of a high-performing team and maintain confidentiality.
  • Ability to relate positively to people from diverse backgrounds and communicate well with the general public.
  • Willingness and ability to complete and abide by Salvation Army Protecting the Mission child safety training.
  • Willingness to accept and implement The Salvation Army’s philosophy for social work assistance while supporting its mission.
  • Flexibility and openness to new ideas, concepts, and ways of operating while managing multiple priorities.
  • Ability to work independently in a detailed, professional, and courteous manner.
  • Good oral and written communication skills.
  • Ability to operate a pallet jack, a 20-foot box truck, and a forklift.
  • Ability to use or learn basic office machines and equipment.
  • Required knowledge of Microsoft Word and Excel.
  • Working knowledge of integrated database applications and ability to learn new software programs with basic training.
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously; grasp, push, pull, and reach overhead; operate a telephone and desktop or laptop computer; access and produce information from a computer; understand written information; and lift up to 35 pounds.

Nice To Haves

  • Prior experience with a pallet jack, forklift, and box truck.
  • Knowledge of Microsoft PowerPoint.

Responsibilities

  • Assist with daily donation pickups from local retailers, driving a Salvation Army vehicle when needed.
  • Assist with receiving and processing food as directed by the Social Services Supervisor.
  • Maintain adequate stores of perishable and non-perishable food and supplies with warehouse staff, and provide reports and inventories as needed.
  • Assist with stocking coolers and freezers.
  • Document and report Gift-In-Kind donations accurately and promptly.
  • Assist with coordinating and receiving deliveries and follow required safety precautions.
  • Maintain cleanliness and organization in the Social Services Warehouse and exterior property, including the adjacent garden.
  • Help keep the Client Reception area, staff and client restrooms, kitchen, breakroom, and other requested spaces clean.
  • Help ensure refrigerator and freezer units are clean and working properly; report malfunctions and necessary repairs.
  • Inspect equipment such as hand trucks, forklifts, and scales before use; report damage and repairs immediately.
  • Assist with vehicle maintenance and daily mileage logs, ensure DOT compliance, and report needed repairs.
  • Assist with training and supervising volunteers and community service workers.
  • Maintain Protecting the Mission compliance and attend required staff meetings and trainings.
  • Assist with seasonal efforts, including Christmas food and toy preparation and distribution.
  • Follow employee dress codes and perform other duties assigned by the Social Services Supervisor or Corps Officers.
  • Use proper lifting techniques and appropriate personal protective equipment.
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