Family Services Specialist I/II
About The Position
The Family Services Specialist I/II is a full-time position in an office setting located in Enid, Oklahoma. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with occasional travel. The employee must have a valid driver’s license and maintain required car insurance. Mandatory in-office training is required, including JumpSTARt Training at a regional training facility; travel and lodging for that training are paid. The position greets clients, assesses their needs, and determines eligibility for Adult and Family Services programs. It involves interviewing clients in person or by phone, managing a caseload, compiling data and completing eligibility documentation, and referring clients to community resources. The employee also participates in individual and staff conferences and attends all mandatory position-related training. Annual salary is $37,440 for Level I (H14A) or $40,248 for Level II (H14B), plus full state employee benefits. This is a position in the Oklahoma Civil Service and is identified as an Oklahoma Department of Human Services Fair Chance Employer. Announcement Number: 26-BB156.
Requirements
- Level I: Two years of clerical office work in a business, public sector, or social work environment, or an equivalent combination of education and experience, substituting 30 semester hours of college for each required year of experience.
- Level II: A bachelor’s degree; or an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment; or an equivalent combination substituting one additional year of professional business, public sector, or social work experience for each year of the bachelor’s degree; or two years of experience as a Family Services Specialist.
- Valid driver’s license and maintenance of required car insurance.
- Ability to attend mandatory in-office training, including JumpSTARt Training at a regional training facility.
Responsibilities
- Greet clients professionally and kindly in an OKDHS retail space.
- Assess individuals’ needs and determine eligibility for specific Adult and Family Services programs.
- Interview clients in an office setting or by phone.
- Manage a caseload.
- Compile data and complete documentation to determine eligibility.
- Make appropriate referrals to community resources.
- Participate in individual and staff conferences.
- Attend all mandatory training associated with the position.
Benefits
- Full state employee benefits
- Travel and lodging paid for JumpSTARt Training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
