Family Services Specialist II (Foster Care)

Virginia Department of Social ServicesRadford, VA
$55,000 - $70,000Hybrid

About The Position

Family Services Specialist II represents the full-performance level in the Family Services Specialist series. Employees at this level function more independently and are responsible for interpreting laws, policies, and regulations as applied to specific program areas such as Adult/Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and Employment Services. They monitor, coordinate, and administer assigned programs, interview and assess customer needs, inform clients of program rules and their rights, present cases for service determination, write and implement service plans, provide case management, manage program waiting lists, track expenditures, prepare budget estimates, ensure payment for services, and complete reporting requirements. They also coordinate with other agencies, conduct overall program monitoring, serve as a resource to clients and the community, and provide after-hours on-call coverage and emergency response in child/adult protective services and foster care.

Requirements

  • Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia)
  • Working knowledge of social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; and social, economic, and health problems
  • Skill in operating a motor vehicle and personal computer with associated software
  • Demonstrated ability to communicate orally and in writing
  • Demonstrated ability to assess clients’ needs and formulate a plan of action
  • Refer clients to resources as appropriate

Nice To Haves

  • Experience in assigned program area (i.e. Foster Care/Adoption) and completion of required training programs or equivalent combination of training or experience which provides the required knowledge, skills and abilities
  • Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable

Responsibilities

  • Interprets laws, policies and regulations as applied to specific area of responsibility
  • Monitors, coordinates and administers specific programs as assigned
  • Coordinates services within specific area of responsibility
  • Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems
  • Informs clients of related service programs rules/regulations, and right to participate
  • Presents cases to determine appropriate services and writes/implements service plans
  • Provides case management services to monitor compliance
  • Manages program waiting lists
  • Tracks expenditures, prepares/submits budget estimates and ensures payment for services
  • Completes necessary federal, state and local planning and reporting requirements
  • Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers
  • Conducts overall monitoring of programs in specific area of responsibility
  • Serves as resource to clients and the community in area of expertise
  • Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care
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