Family Services Specialist II
About The Position
The Family Services Specialist II is a full-performance role in the Family Services occupational group. The employee develops and implements individualized service plans using casework methods and manages basic Foster Care caseloads. The role may provide services across program areas or specialize in one or more. Employees generally perform tasks independently and seek supervisory guidance for unusual situations or when policy requires review or involvement. The position is distinguished from the Family Services Specialist III, which operates at an advanced level, with greater specialization and more complex duties. The role involves interpreting and applying human-services laws and policies, coordinating and monitoring programs and services, interviewing and assessing clients, presenting cases, implementing service plans, and providing case management. The specialist also handles program administration and reporting, collaborates with other agencies and multidisciplinary teams, serves as a resource to clients and the community, and provides after-hours on-call coverage for emergencies involving child or adult protective services and/or foster care. VDSS partners with local departments of social services and community organizations to promote the well-being of children and families across Virginia.
Requirements
- A bachelor's degree in a Human Services field, or a bachelor's degree in any field plus at least two years of appropriate and related experience in a Human Services area, consistent with Section 22VAC40-670-20 of the Administrative Code of Virginia.
- Experience in the assigned program area and completion of required training programs, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
- Working knowledge of social-work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human-services program areas; and social, economic, and health problems.
- Skill in operating a motor vehicle and a personal computer with associated software.
- Ability to communicate effectively orally and in writing; interview, assess needs, counsel, and refer clients; develop and implement service plans; make sound judgments within applicable laws and policies; respond appropriately to clients' emotions; plan and manage work activities, service delivery, reporting, correspondence, and records; establish and maintain effective relationships; and stay current with social-work trends and developments.
Nice To Haves
- A BSW or MSW degree.
- A Commonwealth of Virginia Social Worker license.
Responsibilities
- Interpret laws, policies, and regulations relevant to the assigned area of responsibility.
- Monitor, coordinate, and administer assigned programs.
- Coordinate services within the assigned area.
- Interview clients and assess their needs and relevant factors, including education or skill levels, abilities, interests, and support systems.
- Inform clients about related service-program rules, regulations, and their right to participate.
- Present cases to determine appropriate services and write and implement service plans.
- Provide case-management services and monitor compliance.
- Manage program waiting lists.
- Track expenditures, prepare and submit budget estimates, and ensure payment for services.
- Complete required federal, state, and local planning and reporting.
- Coordinate with other agencies and participate in multidisciplinary and interagency service teams.
- Monitor programs within the assigned area of responsibility.
- Serve as a resource to clients and the community in the area of expertise.
- Provide after-hours on-call coverage and respond to emergencies in child or adult protective services and/or foster care.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
