Family Services Specialist II - Child Protective Services

City of RichmondVa 23219, VA
Onsite

About The Position

The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Family Services Specialist II - Child Protective Service in the Division of Children, Families & Adults. The incumbent is responsible for ensuring the safety and well-being of children and following up on reports of abuse and neglect of children. City of Richmond Department of Social Services employees are considered essential personnel and may be required to work during inclement weather and times of declared emergencies.

Requirements

  • Considerable knowledge in principles and practices in the human services field, including knowledge of programs, social-economic trends, and behaviors that impact the delivery of human services; and State and local policies and procedures, laws, and regulations.
  • Demonstrated skills in advocating and counseling
  • Administering individual and family assessments and interpreting results
  • Interviewing
  • Case management, including reporting and documenting
  • Oral/written communication
  • Conducting forensic interviews
  • Demonstrated ability in understanding and interpreting policies, procedures, regulations, and laws
  • Thinking critically
  • Manage time effectively
  • Make sound judgments
  • Problem solve
  • Analyze, assess, and evaluate data
  • Bachelor's degree in a Human Services field OR Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services
  • Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities.
  • Valid Commonwealth of Virginia Driver's License with a satisfactory driving record.

Nice To Haves

  • Two (2) or more years of Social Work experience working with families
  • Advanced computer, written and oral communication skills
  • Knowledge of best practices and policies used throughout the reunification and permanency process
  • Working knowledge of the Commonwealth of Virginia court system
  • Proficient crisis intervention techniques and case management skills
  • Effectively develop relationships among a diverse, socio-economic class of clients
  • Ability to read, write, and speak Spanish fluently
  • Possession of a BSW or MSW degree
  • Possession of a Commonwealth of Virginia Social Worker license

Responsibilities

  • Ensuring safety of children in the department's care
  • Responding to hotline reports
  • Investigating alleged cases of abuse and neglect
  • Providing or coordinating interventions and services to families at risk or families where children have been removed
  • Conducting interviews to gather evidence
  • Petitioning the court for removals and protective orders
  • Preparing documentation and recommendations for court
  • Testifying and executing court-orders
  • Developing service plans
  • Establishing and maintaining individual case records
  • Transporting clients to ensure their welfare or facilitate the delivery of appropriate services
  • Supervising cases, monitoring progress and compliance with court orders and providing case management for children and families

Benefits

  • Virginia Retirement System (VRS)
  • Language Incentive
  • Referral Bonus
  • Tuition Assistance Program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service