Family Services Specialist I

Virginia Department of Social Services • Stony Creek, VA

7d • $55,000 • Hybrid

About The Position

This is an entry-level position where the specialist works under close supervision while receiving training in assigned program areas. The role involves performing routine to journey-level casework with supervisor review prior to case action, developing foundational skills in assessment, service planning, and case management, and progressively assuming greater responsibility as knowledge and skills increase. This position offers a career pathway from Family Services Specialist I to Family Services Specialist II, based on successful training completion, performance, and agency needs.

Requirements

• Basic knowledge of social work principles, human behavior, and social service systems
• Communicate effectively both orally and in writing
• Interview, assess needs, and provide appropriate referrals
• Develop and implement effective service plans
• Exercise sound judgment within policy and legal frameworks
• Manage time, caseloads, and competing priorities
• Establish and maintain effective working relationships
• Adapt to challenging and sensitive situations
• Bachelor’s degree in a Human Services field OR Bachelor’s degree in any field with at least two (2) years of related human services experience

Nice To Haves

• Experience in one or more human services program areas (e.g., Adult Services, CPS, Foster Care)
• BSW or MSW degree
• Virginia Social Worker license

Responsibilities

• Interview clients and assess needs, including social, economic, and support factors
• Develop, implement, and monitor individualized service plans
• Inform clients of program requirements, rights, and available services
• Provide ongoing case management and monitor compliance
• Maintain accurate, timely documentation and case records
• Coordinate services with internal staff and external community partners
• Participate in multidisciplinary teams and case staffing
• Track services, expenditures, and program data
• Assist with program administration and reporting requirements
• Serve as a resource to clients and the community
• Provide after-hours on-call coverage and respond to emergencies as required

Benefits

• Health Insurance: High-Deductible Health Plan with $0 monthly premium for employee-only coverage and employer-funded Health Reimbursement Account (HRA)
• Retirement: Participation in the Virginia Retirement System (VRS) (Plan 1, Plan 2, or Hybrid), including mandatory employee contributions
• Group Life Insurance: Employer-paid coverage through VRS equal to 2x annual salary
• Voluntary Benefits: Options including deferred compensation plans, supplemental insurance (AFLAC), optional life insurance, and legal services
• Payroll: Paid semi-monthly

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level