Family Services Specialist I
About The Position
The Family Services Specialist I is an entry-level position performed under close supervision while the employee receives training in areas such as Adult or Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and Employment Services. The employee carries out routine-to-journey-level casework, which is generally reviewed by a supervisor before case actions are implemented. After completing the training program and obtaining required approvals, the employee may be redefined as a full-performance Family Services Specialist II and become eligible for a pay increase under the local agency compensation plan. The role differs from Family Services Specialist II in that the Specialist II works more independently. The position interprets and applies relevant laws, policies, and regulations; administers assigned programs and coordinates services; assesses client needs; develops and implements service plans; provides case management; and monitors program activity and compliance. It also involves reporting, budget and expenditure tracking, coordination with other agencies, and serving as a resource to clients and the community. After-hours on-call coverage and emergency response may be required in child or adult protective services and/or foster care.
Requirements
- A bachelor's degree in a Human Services field, or a bachelor's degree in any field plus at least two years of appropriate and related experience in a Human Services area, as mandated by Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
- Some knowledge of social work principles and practices, human behavior and motivational theory, and social, economic, and health problems.
- Skill in operating a motor vehicle and a personal computer with associated software.
- Ability to communicate effectively orally and in writing.
- Ability to interview, assess needs, counsel, and refer clients to other resources as needed.
- Ability to develop and implement service plans to ensure appropriate service delivery.
- Ability to make sound judgments within applicable laws, policies, and regulations.
- Ability to respond to clients' emotions to accomplish service objectives.
- Ability to plan and manage work activities, including service delivery, reports, correspondence, record keeping, and related tasks.
- Ability to establish and maintain effective relationships.
- Ability to stay informed about current trends and developments in the social work field.
Nice To Haves
- A BSW or MSW degree.
- A Commonwealth of Virginia Social Worker license.
Responsibilities
- Interpret laws, policies, and regulations as they apply to the assigned area of responsibility.
- Monitor, coordinate, and administer assigned programs.
- Coordinate services within the assigned area of responsibility.
- Interview clients and assess their needs and relevant factors, including education and skill levels, abilities, interests, and support systems.
- Inform clients about related service program rules and regulations and their right to participate.
- Present cases to determine appropriate services and write and implement service plans.
- Provide case management services and monitor compliance.
- Manage program waiting lists.
- Track expenditures, prepare and submit budget estimates, and ensure payment for services.
- Complete required federal, state, and local planning and reporting.
- Coordinate with other agencies and participate in multidisciplinary and interagency service teams.
- Monitor programs in the assigned area of responsibility.
- Serve as a resource to clients and the community in the area of expertise.
- Provide after-hours on-call coverage and respond to emergencies in child or adult protective services and/or foster care.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
