Family Services Specialist 1 - Underfill
About The Position
The Division of Social Services is filling Family Services Specialist 1 vacancies in Elko, Nevada, underfilling a Family Services Specialist 2. This is the entry level in the series, with progression to the journey level possible after satisfactory completion of the training period, meeting minimum qualifications, and receiving the appointing authority’s recommendation. Family Services Specialists interview applicants and recipients of public assistance, explain eligibility requirements, and gather information to identify applicable assistance programs. They help clients complete applications, research and verify information through sources such as landlords, employers, utility companies, and creditors, and determine eligibility by evaluating income and other factors affecting benefits. They make determinations within required timeframes and according to program regulations. DSS uses intermittent positions to supplement full-time staff. The posting describes DSS intermittent positions as full-time positions with a regular work schedule but different layoff rights than permanent positions. DSS moves intermittent positions to permanent positions based on attrition and seniority. Applicants must type at least 35 words per minute accurately. At the interview, applicants must provide a typing certificate issued within the preceding 12 months verifying a net speed of at least 35 words per minute in a five-minute test. Certificates may be obtained through a staffing agency or free from a Nevada Job Connect office; online typing tests are not accepted. Under NRS 293.5045, a voter registration agency may not knowingly employ a person whose duties include voter registration if they have been convicted of a felony involving theft or fraud. Most positions in this series fall under this statute.
Requirements
- One or more years of applicable experience as described in the job duties.
- High school graduation or equivalent education.
- Accurately type at least 35 words per minute.
- Provide at the interview a typing certificate issued within the last 12 months verifying a net typing speed of at least 35 words per minute in a five-minute test; online typing tests are not accepted.
Responsibilities
- Assist clients in completing required applications, declarations, and forms; review information for accuracy and consistency and confer with others.
- Interview clients, explain conditions, and elicit information.
- Interview clients to assess vocational potential and available employment options.
- Research, verify, and evaluate information to establish eligibility.
- Compute income and evaluate other factors affecting benefit levels.
- Identify existing job skills, work experience, and immediate employment barriers.
- Explain program objectives, requirements, and services, and respond to client questions.
- Develop personal responsibility plans and individualized job training plans.
- Coordinate services through community providers and other agency personnel.
- Perform related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
