FAMILY SERVICE ASSOCIATE

Neighborhood House Association•San Diego, CA

1d•$25 - $26•Onsite

About The Position

The Neighborhood House Association (NHA) is a non-profit organization. This position is part of the Head Start Program, which is funded by State and Federal Government. Ongoing employment is contingent upon the continued receipt of these funds. NHA is an equal opportunity employer committed to diversity and inclusion.

Requirements

Knowledge of modern theories, methods and practices of social services, emotional and/or physical health needs of families with culturally diverse backgrounds.
Knowledge of Federal, state, and local laws and regulations applicable to the Head Start Program and the assigned areas of responsibility and expertise.
Knowledge of Head Start Program Performance Standards.
Knowledge of local community resources.
Knowledge of Goals, objectives, policies and procedures of the NHA Head Start Program.
Knowledge of Recordkeeping and filing practices and procedures.
Knowledge of Basic counseling theories and practices.
Ability to build strong, healthy relationships with diverse families utilizing a strengths-based, family-centered exosystemic framework to elicit positive goal-oriented change.
Ability to use self-awareness and reflection to inform the delivery of high quality family services.
Ability to organize, set priorities and exercise sound independent judgment within areas of assigned responsibility.
Ability to interpret, apply, explain and reach sound decisions in accordance with Program regulations, policies and procedures.
Ability to communicate effectively orally and in writing.
Ability to prepare clear, concise and accurate reports, correspondence and other written materials.
Ability to exercise tact, objectivity, sensitivity, strategy and judgment in dealing with volunteers, parents and staff.
Ability to organize and maintain documentation.
Ability to be a team player and demonstrate flexibility.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public primarily in English; demonstrated skills in written and oral communication.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Certification in pediatric first aid and CPR must be met within 90 days of employment.
Must meet and maintain state law and county licensing requirements regarding employment in a child care center (fingerprints, TB, physical, immunizations).
Required within eighteen (18) months of hire, a minimum of a credential or certification in, social work, human services, family services, counseling or related field.

Nice To Haves

Associate’s degree in child development, Early Child Development, Social Services or a closely related Human Services field (preferred)

Responsibilities

Acts as a resource and provides and/or makes referrals for necessary services.
Informs, educates and distributes information and literature to parents regarding health, social and other services that are available.
Establishes and maintains supportive relationships with Head Start families; engages families to co-develop a Family Partnership Agreement.
Makes family home visits to conjointly discuss and assess family needs.
Develops and implements family case management models in support of Head Start goals and objectives.
Documents activities and performs various other administrative duties.
Maintains complete and current files and records pertaining to activities.
Prepares regular and special status reports.
Monitors records and reports prepared by other staff.
Works with center staff to promote parent involvement and advocacy.
Participates in the preparation and attends parent advisory committee meetings.
Assists with the obtainment of complete medical/health history records of enrolled children.
Enters data of support services into an automated tracking system.
Acts as liaison with local community organizations to provide resources to children and their families.
Ensures center compliance with health, social services and parent involvement requirements of the Head Start Program’s Performance Standards.
Assists in the general operation of site.
Enters health, social services, and family partnership goals on PROMIS.
Other duties as assigned by supervisor.

Benefits

15 Holidays Days
401(K) Retirement 6% Match
Paid Vacation and Sick Leave
Tuition Reimbursement up $2,500
2 Personal Days
Group Medical, Dental and Vision Insurance
Agency-Paid Life Insurance and Long-Term Disability Insurance
Live Well Program
4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
Health and Dependent Care Flexible Spending Account (FSAs)
Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
Free Employee Assistance Program (EAP)