Family & School Liaison Worker

Inn From The Cold • Calgary, AB

2d • Onsite

About The Position

Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis. At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home. We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience. We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

Requirements

• Diploma or degree in Education, Social Work, Child & Youth Care, Human Services, or a related field preferred.
• Experience working with children, youth, and families facing complex social or educational barriers.
• Knowledge of school systems, educational supports, and registration processes.
• Understanding of homelessness and its impact on educational engagement and child development.
• Knowledge of trauma-informed, strengths-based, and family-centered practice.
• Strong advocacy, assessment, problem-solving, and relationship-building skills.
• Ability to collaborate effectively with schools, community agencies, and multidisciplinary teams.
• Strong documentation, organizational, and time-management skills.
• Proficiency with Microsoft Office 365, Teams, and client information systems.
• Current First Aid/CPR certification.
• Police Information Check and Child Intervention Check required.

Responsibilities

• Engage families identified through intake where school registration has not been verified or where no educational placement has been confirmed.
• Verify school registration status for school-aged children, including public, separate, alternative, and home education arrangements.
• Support families through school registration processes and assist with documentation requirements.
• Complete school support assessment for children who are not currently registered in school.
• Identify immediate educational barriers impacting school attendance, participation, or enrollment.
• Introduce families to Child & Youth Development services and programming opportunities.
• Collaborate with the Child & Youth Program Facilitator and Child & Youth Engagement & Outreach Worker to promote integrated CYD supports.
• Assist with the coordination and promotion of CYD activities, programs and family engagement opportunities.
• Maintain accurate, timely, and confidential documentation of family interactions, educational assessments, school registration status, referrals, and outcomes.
• Utilize HOMES, Program Drive folders, Microsoft Teams, and other agency systems to document services.
• Maintain positive and collaborative working relationships with co-workers, shelter staff, school personnel, and community partners.
• Participate in supervision, team meetings, training, organization-wide events, and professional development opportunities.

Benefits

• Competitive salary, where all employees are paid a living wage at minimum
• Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions
• Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
• Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
• Supportive and flexible work environment, with ongoing training and development opportunities
• Potlucks, celebrations, employee engagement initiatives and plenty of fun
• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree