Family Resources Coordinator (FRC)

Whatcom Center for Early Learning•Bellingham, WA

12d•$24 - $27•Hybrid

About The Position

Whatcom Center for Early Learning (WCEL) is seeking a Family Resources Coordinator (FRC) to join their Early Support services team. This role is responsible for developing, implementing, and coordinating comprehensive, family-centered early support services for children from birth to three years old and their families. The position operates under the provisions of the Individuals with Disabilities Education Act (IDEA) Part C, Early Intervention Section, and follows the guidance of Early Support for Infants and Toddlers (ESIT) and WCEL guidelines. WCEL is a non-profit organization founded in 1973, serving young children and families in Whatcom County, WA, with a focus on those experiencing developmental delays and disabilities. The organization has an annual budget of $5 million and approximately 70 employees. WCEL encourages candidates with lived experience related to accessing early support services, including experiences related to race, culture, language, disability, identity, or involvement with support systems, to apply, as this perspective is valued in strengthening their services.

Requirements

High school diploma or GED
Professional work habits (punctual, responsive, organized, ability to manage multiple projects, attention to detail).
Excellent communication and conflict management skills including via written, in-person and telephone.
Ability to prioritize effectively and handle multiple projects and deadlines simultaneously and strong organizational/record keeping skills.
Demonstrated ability to collaborate with staff as a foundational team member.
Vehicle in working condition, driver's license, and auto insurance.

Nice To Haves

Verbal communication proficiency in both Spanish and English highly preferred.
FRC credentialing through ESIT/DCYF (can be completed after hiring).
Awareness of resources and services in the community and Whatcom County.
Experience in or with home visiting.
Personal experience with infants and toddlers with special health care needs and their families.
Prior experience in education, healthcare, childcare, or non-profits.

Responsibilities

Coordinate the intake, eligibility, evaluation, enrollment, and transition process for children and families participating in Early Support for Infants and Toddlers (ESIT) services.
Partner with families and the interdisciplinary Primary Service Provider (PSP) team to develop, implement, and review Individualized Family Service Plans (IFSPs).
Facilitate the development of functional family-centered outcomes and goals that support child participation in daily routines and activities.
Engage parents and caregivers as active partners in all aspects of assessment, planning, service delivery, and transition.
Coordinate and monitor services to ensure families receive timely, integrated support in natural environments, including homes and community settings.
Provide families with information, resources, and referrals to support informed decision-making and access to community services.
Advocate for family priorities and support understanding of rights, responsibilities, and available programs and services.
Collaborate with medical providers, school districts, childcare providers, social service agencies, cultural navigators, and other community partners to address family needs.
Participate in outreach and community engagement activities that promote awareness of WCEL and ESIT services.
Attend family education opportunities, community meetings, and agency events as assigned.
Maintain accurate, complete, and timely records in required ESIT data systems in compliance with program regulations, contractual requirements, and WCEL standards.
Prepare and maintain required documentation, including assessments, IFSPs, progress updates, medical information, transition records, and family files.
Protect the confidentiality and security of family and child information in accordance with applicable laws, regulations, and agency policies.
Participate in interdisciplinary team meetings, staff meetings, reflective supervision, and professional development activities.
Support student interns, practicum students, and job-shadow experiences in coordination with program leadership, as assigned.
Contribute to a collaborative, family-centered, and strengths-based team culture.
Perform other duties and responsibilities as assigned by the Lead Family Resource Coordinator.