Family Peer Support Specialist

ElevaCare•Worthington, MN

About The Position

The Family Peer Support Specialist works with families to provide support, guidance, and advocacy for children experiencing mental health, behavioral, or emotional challenges. Drawing on shared lived experience, the specialist helps families access resources, understand services, build confidence, and strengthen their ability to support their child’s well-being. The role provides individual and group peer support, helps families navigate child-serving systems, and supports self-advocacy, goal-setting, and participation in treatment and decision-making. The specialist collaborates with treatment teams, community providers, schools, and other stakeholders, maintains required documentation, and upholds confidentiality, ethical standards, professional boundaries, and culturally responsive practices. The position involves travel to ElevaCare facilities throughout the catchment area and may involve exposure to communicable diseases, wet or humid conditions, and outside weather. The employee must be able to perform the listed essential functions, with reasonable accommodations where applicable.

Requirements

  • High school diploma or equivalent.
  • Have raised or be currently raising a child with a mental illness.
  • Experience navigating the children’s mental health system.
  • Valid certification as a mental health certified family peer specialist.
  • Valid driver’s license, reliable transportation, and ability to travel within the service area as needed.
  • Ability to read, write, speak, apply mathematical concepts, and use sound reasoning to perform essential duties.
  • Ability to perform basic computer operations within the Windows operating system.
  • Problem-solving and critical-thinking skills, and ability to multitask.
  • Ability to perform the essential functions of the position, including the stated physical requirements; reasonable accommodations may be made where applicable.

Nice To Haves

  • Associate or bachelor’s degree in a human services-related field.

Responsibilities

  • Provide individual and group peer support services to parents, caregivers, and families.
  • Share lived experience professionally to inspire hope and model recovery, resilience, and effective system navigation.
  • Help families understand mental health diagnoses, treatment options, community resources, and service systems.
  • Support families in identifying strengths, setting goals, and developing strategies to address challenges.
  • Help families build self-advocacy skills and participate effectively in meetings, treatment planning, and decision-making.
  • Provide information and referrals to community resources, including healthcare, education, social services, housing, and financial assistance programs.
  • Assist families in navigating county, school, healthcare, child welfare, juvenile justice, and other child-serving systems.
  • Facilitate support groups, educational workshops, and family engagement activities.
  • Collaborate with treatment teams, community providers, schools, and other stakeholders to promote coordinated care.
  • Maintain documentation in accordance with agency, state, and funding requirements.
  • Participate in supervision, training, team meetings, and professional development activities.
  • Uphold confidentiality and ethical standards while maintaining professional boundaries.
  • Promote diversity, equity, inclusion, and culturally responsive practices.
  • Apply ElevaCare’s mission in daily work and serve patients, their families, and the community.
  • Work effectively with team members to coordinate workflow and support a productive, efficient environment.
  • Comply with applicable safety principles, laws, regulations, and standards.
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