Family Partner

Bergen Family Center•Englewood, NJ

6h•$40,000 - $45,000•Hybrid

About The Position

The Family Partner is responsible for engaging and partnering with families, individuals, and community members to promote family well-being, strengthen protective factors, and support families in achieving self-identified goals. The Family Partner provides voluntary, prevention-focused support through information, education, referrals, family activities, community resources, advocacy, and connections to informal and formal supports. Family Partners establish trusting relationships with families and community partners and serve as a welcoming presence at the Family Success Center and throughout the community. Responsibilities include conducting Welcome Tours, providing information and referrals, facilitating and supporting family and parent-child activities, conducting outreach and family recruitment, supporting parent leadership, assisting with community events, and connecting families to resources that promote stability and well-being. The Family Partner works collaboratively with the Volunteer/Community Partnership Coordinator and other FSC staff to support meaningful parent engagement and leadership opportunities. The Family Partner also assists in identifying community needs and developing programs and activities that respond to the interests and priorities of families.

Requirements

Associates and or Bachelor's Degree in Human Services, Social Work, Family Studies, Psychology, Education, or a related field preferred.
Minimum of two years of experience working with children, families, individuals, and/or communities in a human services, family support, prevention, education, or related setting preferred.
Experience engaging families and/or facilitating community-based programs preferred.
Experience working with diverse populations and communities preferred.
Valid New Jersey driver's license and regular access to a reliable vehicle.
Must be willing and able to attend required trainings, meetings, conferences, and professional development activities, including occasional activities outside of the local area.
Must be able to speak, read, and write English and Spanish.
Knowledge of community resources and services.
Knowledge of family strengths, protective factors, family development, and prevention practices.
Understanding of strengths-based and family-centered approaches.
Ability to build trusting and respectful relationships with families and community members.
Ability to engage families in identifying their own strengths, priorities, interests, and goals.
Ability to conduct welcoming and informal family conversations and identify appropriate resources and supports.
Ability to provide information and referrals based on family-identified needs and preferences.
Ability to facilitate family, parent, and parent-child activities.
Ability to recruit and engage families and community participants.
Ability to support parent leadership and meaningful family participation.
Ability to establish and maintain collaborative relationships with community partners.
Strong interpersonal and relationship-building skills.
Well-developed organizational and time-management skills.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Ability to document services, contacts, participation, referrals, and outcomes accurately and in a timely manner.
Ability to accurately document family contacts, services, participation, referrals, and outcomes using our intake forms.
Proficiency in using Microsoft 365, Canva, Excel, and AI tools.

Responsibilities

Conducts Welcome Tours.
Provides information and referrals.
Facilitates and supports family and parent-child activities.
Conducts outreach and family recruitment.
Supports parent leadership.
Assists with community events.
Connects families to resources that promote stability and well-being.
Works collaboratively with the Volunteer/Community Partnership Coordinator and other FSC staff to support meaningful parent engagement and leadership opportunities.
Assists in identifying community needs and developing programs and activities that respond to the interests and priorities of families.
Follows all agency and program rules, policies and procedures.
Consistently comes to work on time and ready to begin work.
Participates in supervision and uses feedback to strengthen professional performance.
Treats children, families, clients, coworkers, community members, partners, and others with dignity and respect.
Maintains a welcoming, inclusive, and respectful environment for all families.
Follows through on assignments and responsibilities in a timely manner.
Approaches problem situations in a calm and mature way.
Notifies the supervisor of unusual occurrences, safety concerns, or other matters requiring supervisory attention.
Maintains a professional appearance appropriate to job responsibilities.
Demonstrates effective oral and written communication skills.
Participates in required trainings, staff meetings, supervision, and professional development activities.
Performs other related duties as assigned by the supervisor.
Maintains reliable attendance, arrives on time, and is prepared to begin work as scheduled.
Participates in supervision, required trainings, staff meetings, and professional development activities, and applies feedback to strengthen professional performance.
Treats children, families, clients, coworkers, community members, partners, and others with dignity, respect, and professionalism.
Contributes to a welcoming, inclusive, and respectful environment for all families.
Completes assignments and responsibilities accurately and in a timely manner.
Responds to challenging situations calmly, professionally, and appropriately.
Communicates effectively, both verbally and in writing, and promptly reports unusual occurrences, safety concerns, or other matters requiring supervisory attention.
Maintains a professional appearance appropriate to the position and work environment.