Family Partner - CSA
About The Position
Eliot's Community Service Agency (CSA) serves children and youth (through age 21) and their families who are in need of support in managing and coordinating services. Eliot is excited to align these essential CSA services with the catchment area of our established Community Behavioral Health Centers (CBHCs) to offer a seamless and effective community-based continuum of care. The ideal candidate for the Family Partner - CSA position is a compassionate and experienced parent or caregiver of a youth with special needs, particularly in behavioral health, who has firsthand knowledge of navigating child and family service systems. They possess strong communication, advocacy, and collaboration skills, and are committed to empowering families while supporting them in accessing community resources and achieving their care plan goals.
Requirements
- Associate’s degree in human services or related field
- Must have a valid driver’s license and reliable transportation
- Must be a parent, guardian or caregiver of a youth with behavioral health needs
- Experience in navigating child/family service systems
Nice To Haves
- Bilingual candidates fluent in Spanish, Portuguese or Creole eligible for 6% pay increase
Responsibilities
- Work closely with the CSA team, family, and other collaterals in developing measurable family partner goals to support the family’s Individual Care Plan (ICP) and related goals.
- Engage caregiver(s) in activities in the home and in the community that are designed to address one or more goals/tasks on the family’s ICP.
- Assist caregiver(s) in meeting the needs of the youth through educating, supporting, coaching, modeling, advocating and guiding.
- Teach caregiver(s) how to network/link to community resources and treatment providers.
- Support caregiver(s) in advocating for services and resources to meet youth and family needs.
- Guide, support and foster empowerment including, linkages to individual, peer/parent support and self-help groups.
Benefits
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
