Family Outreach & Enrollment Associate/Manager - Queens

Zeta Charter Schools•New York, NY

17h•Hybrid

About The Position

Zeta is seeking a bilingual Family Outreach & Enrollment Associate/Manager to make a significant impact by providing world-class education and fostering social-emotional development. This role is crucial in expanding Zeta's network of schools and ensuring equitable education for students. The position is primarily located in Jamaica, Queens, requiring in-person community outreach and engagement, with potential for some remote work. The title will be commensurate with the candidate's experience.

Requirements

Bachelor’s Degree
Experience in sales or customer service (preferably working with families in an educational or social services setting)
Proven record of building and maintaining strong relationships with customers or external audiences
Bilingual proficiency in English and Spanish or Bangla is required
Candidates must be comfortable working in-person in Queens multiple days each week
Strong communication skills (verbal and written)
Results-driven track record
Proficiency in managing and analyzing spreadsheets
Proficiency with the Google Suite is required
Work authorization is required (candidate must have permanent authorization to work in the U.S.)

Nice To Haves

Experience working with families in an educational or social services setting

Responsibilities

Develop and implement strategies to engage with prospective families in our communities
Coordinate and lead on the ground outreach efforts directly in the community to share information about Zeta in person multiple times each week
Build and maintain relationships with community-based organizations
Plan and execute engagement events for prospective families
Support with Zeta’s random admissions lottery and enrollment processes
Draft and distribute written communications to diverse stakeholder groups
Collect and analyze data to optimize outreach strategy and tactics
Wear multiple hats as a part of a scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed
Engaging with families about Zeta’s world-class educational program involves participating in regular community outreach shifts, which typically require extended periods of walking, standing, and the ability to lift up to 25 lbs.

Benefits

Comprehensive and affordable medical, dental, and vision plans
Flexible spending accounts for eligible medical purchases and commuter expenses
403(b) retirement plan; Zeta offers matching contributions toward your savings
Competitive compensation
Monthly stipend for wellness and lifestyle expenses
4 live therapy sessions per month through Talkspace, and a free Headspace subscription
MacBook Air, and specified monthly reimbursement for use of mobile phone
Fully stocked teacher workrooms with favorite snacks and Nespresso machine
Zeta swag, team outings, and NYC's finest sweet treats
Books for professional development
Clear pathway to professional growth
Consistent feedback and support from managers and teammates
Community Circle practice to build and strengthen our sense of team
Interactive Mindfulness and DEIJ programming