Family Office Coordinator (Financial Operations)

In-N-Out Burger•Franklin, TN
•Onsite

About The Position

The Family Office Coordinator will work on the Family Office team and will assist in a variety of Family Office functions, including administrative, operational, and financial activities. This position offers an excellent opportunity for an early-career professional to gain broad exposure to wealth management operations, accounting, tax, estate planning and investment management within a sophisticated family office environment. This Associate will report to the Investment Operations Manager.

Requirements

  • Bachelor's degree in Business, Finance, Accounting, Management, or a related field
  • 2+ years of experience in Accounting, Investment Management, Family Office, or Financial Service role
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint; ability to learn new software and technology platforms quickly
  • Exceptional attention to detail with a demonstrated ability to maintain accurate records, manage documentation, and handle data with a high degree of precision
  • Strong problem-solving skills and a "no task is too small" mindset, with the ability to support both routine administrative functions and special projects.
  • Demonstrated ability to handle sensitive and confidential information with discretion, integrity, and professionalism
  • Strong organizational and time-management skills with the ability to effectively prioritize multiple responsibilities and meet deadlines in a fast-paced environment
  • Ability to work independently while contributing positively to a collaborative team environment
  • Capacity to manage competing priorities while keeping sight of big-picture objective
  • Resourceful, proactive, and adaptable with a willingness to assist across a variety of functions and take on tasks outside of core responsibilities as business needs evolve
  • Strong customer service orientation and commitment to delivering exceptional support to internal and external stakeholders

Nice To Haves

  • Progress toward, or interest in, pursuing professional designations such as CFP

Responsibilities

  • Provide administrative, operational, and project support across the Family Office and related business functions
  • Assist with data entry, record maintenance, document management, and information validation with a high degree of accuracy and attention to detail
  • Support financial and operational processes, including invoice processing, account administration, and reporting activities
  • Maintain organized filing systems while ensuring the accuracy, security, and confidentiality of sensitive information
  • Monitor shared inboxes and communication channels, responding to inquiries or routing requests to appropriate team members
  • Coordinate and facilitate communication among internal departments, external service providers, advisors, and vendors
  • Assist with onboarding, offboarding, personnel administration, and other business operations activities
  • Support the development, implementation, and maintenance of operational processes and procedures
  • Serve as a reliable resource for administrative and operational needs across multiple teams
  • Manage competing priorities, follow through on assignments, and proactively identify opportunities to improve efficiency and organization
  • Assist with special projects, research requests, and ad hoc assignments as needed to support the evolving needs of the Family Office

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • FSA’s
  • 401(k)/Profit Sharing Plan
  • Adoption Assistance
  • Education Reimbursement
  • Supplemental Health Plans
  • Pet Insurance
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