Family Medicine Referrals Coordinator

Texas Tech University • Odessa, TX

8d

About The Position

Performs supervisory and coordinative work in the operation of a specific program or departmental project. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and student assistants. Work performed as part of a total health care team in providing patient referrals coordination and navigation including: Tracking and documentation of patient referrals to promote team awareness and ensure patient safety Assemble patient demographic, insurance/payer, and health data Insurance/payer prior authorization Provide patient and family communication, navigation, and advocacy through the referral process Establish and maintain communication and relationships with identified service providers and community resources Update patient records with demographics, insurance, and information on specialist consults, hospitalizations, ER visits, and community organizations related to their health.

Requirements

• High school graduation
• Five (5) years progressively responsible related experience
• Additional related education may exchange for required experience on a year for year basis.

Responsibilities

• Tracking and documentation of patient referrals to promote team awareness and ensure patient safety
• Assemble patient demographic, insurance/payer, and health data
• Insurance/payer prior authorization
• Provide patient and family communication, navigation, and advocacy through the referral process
• Establish and maintain communication and relationships with identified service providers and community resources
• Update patient records with demographics, insurance, and information on specialist consults, hospitalizations, ER visits, and community organizations related to their health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED