Family Experience Leader

YMCA Of South Hampton Roads • Virginia Beach, VA

2d • $13 - $15 • Onsite

About The Position

Under the direction of the Family Experience Director, the Family Experience Leader creates a joyful, safe, and inclusive environment where children and families can play, learn, and grow. This role supports holistic youth development by delivering engaging experiences that build confidence, spark friendships, and foster a sense of belonging. The Family Experience Leader provides direct service in Family Programs and ensures high-quality care in early childhood and drop-in child care spaces.

Requirements

• Helps to carry out activities, experiences, and routines under the direct supervision of the Family Experience Director.
• Promotes a team environment through a positive approach in supervision, communication, and interactions with others.
• Assists and delivers care to drop in child care services (Stay and Play and Interactive Zone) as scheduled.
• Assists in planning and implementing YMCA events to include but not limited to: Family Programming, Parents Time Out, Birthday Parties, Holiday Events, etc.
• Use a diverse selection of materials, equipment, and experiences for all participants.
• Ensure safety of participants and staff at all times.
• Complete all opening and closing procedures as established.
• Attend mandatory staff meetings and training.
• Maintain a professional, clean appearance and a respectful and committed attitude, adhere to association dress code, and attend and participate in required training and meetings.
• Follow age guidelines and proper equipment setting needs.
• Accurately report all out of the ordinary incidents immediately on an Association Occurrence Report promptly forwarding it to the Family Experience Director.
• Ensure shift coverage is available should you be unavailable for a shift.
• Communicate YMCA policies, programs and special events.
• Follow procedures for participants checking in and out.
• Actively participate in Annual Giving Campaigns.
• Greet all youth and families participating in the program in order to establish a connection.

Nice To Haves

• Collaboration
• Developing Self & Others
• Inclusion

Responsibilities

• Warmly greet all youth and families to build connections and ensure everyone feels welcomed, accepted, and valued.
• Support daily activities, experiences, and routines under the guidance of the Family Experience Director.
• Deliver safe, nurturing care in Stay & Play, Interactive Zone, and other drop-in child care services.
• Assist in planning and delivering Family Experience programs, including family events, Parents Time Out, birthday parties, and holiday activities.
• Use a diverse range of materials, play experiences, and equipment to promote learning, creativity, and developmental growth.
• Follow YMCA policies and procedures to ensure a safe, clean, and energetic environment for all participants.
• Complete opening and closing procedures accurately and consistently.
• Report unusual incidents immediately using the Association Occurrence Report process.
• Follow check-in/check-out procedures and age-appropriate equipment guidelines at all times.
• Ensure shift coverage when unavailable and communicate scheduling needs appropriately.
• Model YMCA core values of caring, honesty, respect, responsibility, and faith in all interactions.
• Promote a positive, collaborative team environment through clear communication and supportive relationships.
• Maintain a professional appearance and participate in required meetings and trainings.
• Support the YMCA mission advancement through participation in the Annual Giving Campaign efforts.

Benefits

• The wage range provided reflects the YMCA of South Hampton Roads’ good-faith determination of the minimum and maximum starting salary for this position.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed