Family Counsellor
About The Position
The Family Counsellor is responsible for providing brief intervention mediation and counselling to families referred for parent-teen conflict. This role utilizes evidence-based brief intervention and strength-based methodologies to support funder-indicated goals, balancing these with relationship-based practice within a strength-based, trauma-informed approach. The Family Counsellor will also lead and facilitate groups as required. A strong theoretical understanding of family systems, mediation, communication, abuse and neglect, and child and family development is necessary, along with working knowledge of Ministry of Children and Family Development (MCFD) policy and procedures. The position requires a solid understanding of adolescent development, mental health, addictions, and trauma-informed practices, along with strong assessment skills and the ability to report child protection concerns, including a solid understanding of the effects and indicators of child abuse.
Requirements
- Skilled in brief intervention methods.
- Sound understanding of youth and family development.
- Sound understanding of addictions, mental health and trauma informed practices.
- A thorough knowledge of relevant government legislation.
- Ability to respond to crisis scenarios using agency protocols and ethics.
- Effective team collaboration skills.
- Experience creating and working within a culturally inclusive environment for staff, partners, and participants.
- Strong verbal, interpersonal, presentation, and written communication skills.
- Excellent time management skills and the ability to handle multiple, often conflicting priorities.
- Valid driver's license and use of a personal vehicle are required.
- Flexible work hours including later evenings up to 9:00pm and weekends may be required.
Responsibilities
- Provides advocacy, support and counselling to youth and families in a safe environment using evidence-based interventions
- Develops individual service plans and support goals to meet participant needs
- Develops, supports and facilitates groups for participants and families
- Liaises with social workers and other professionals
- Ensures coordination and ongoing communication with leadership and support networks
- Maintains appropriate group and individual case files and documentation
- Identifies, addresses and resolves issues related to agency policy and procedures, emergencies, service provision, and facilities where applicable
- Works within applicable Act/Regulations and roles of government and funders
- Responds to participant complaints and address concerns through identified complaint procedures
Benefits
- Equitable & Transparent Base Pay – we are a Certified Living Wage Employer
- Generous paid vacation, personal and sick time; additional paid time off for life events
- Additional paid holidays (ex. Easter Monday, Boxing Day)
- Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care
- Disability and Life Insurance Coverage
- Employee & Family Assistance Program including preventative health & counselling
- Membership in the Municipal Pension Plan with generous employer contributions
- Flexible schedules and earned day off program
- Full-day agency orientation and extensive training, with regular ongoing performance evaluations
- In-house digital and classroom learning opportunities; staff funding for professional development
- Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
