Family Case Planner

PUERTO RICAN FAMILY INSTITUTE INCNew York, NY
$50,000 - $57,000Onsite

About The Position

Family Case Planners help strengthen families, stabilize and maintain family functioning by assisting caretakers to meet the children's needs, prevent abuse/neglect, enhance parenting, coping, communication, and insight skills with the guidance of the Program’s Supervisor and Director.

Requirements

  • BA/BS/BSW degree preferred
  • Interest in working with people with social service needs
  • Exceptional communication and organizational skills, including excellent phone demeanor and direct communication skills with program participants, vendors and staff
  • Ability to operate with purpose, urgency, and accuracy in a fast-paced deadline-driven environment
  • Must maintain confidentiality and have the ability to exercise a high level of judgment/discretion
  • Ability to create and maintain well-organized administrative and operational systems
  • Knowledge and proficiency of MS Word, Excel, PowerPoint, and possess a willingness to learn new programs as needed
  • Must be able to work independently and manage multiple tasks in a fast-paced environment
  • Ability to work collaboratively with a variety of people, as well as an aptitude for teamwork.
  • Ability to use public transportation for travel to program locations throughout New York City.
  • Strong oral and written communication skills are required.
  • Ability to understand sensitive information and maintain confidentiality
  • Strong interpersonal and communication skills at all levels of the organization
  • Strong critical thinking, complex problem solving skills
  • Highly organized, detail oriented and able to manage multiple tasks simultaneously
  • Proficient computer knowledge, including word processing and database software

Nice To Haves

  • Spanish speaking a plus.

Responsibilities

  • Responsible for initial assessment of family needs pertaining placement risk factors in children, problems, needs, capacity to use preventive services, and the development of a preliminary service plan in close coordination with Supervisor.
  • Responsible for Community Outreach Advocacy.
  • Responsible for the provision of adequate case planning, family counseling, and other casework modalities under close coordination of supervision.
  • Responsible for the planning, coordinator, and delivery of subordinate services to the family through the help of the Family Aide when available.
  • Responsible for monitoring linkages with the Community Services Providers, visits to schools and other providers.
  • Responsible for securing the safety of all children served.
  • Facilitate client’s use of the psychiatric and psychological services, and the follow-up of the clinician’s recommendations.
  • Responsible for at least three face–to–face contacts monthly; two office visits and one in the home; making adequate outreach for resistant and/or reluctant clients.
  • All school neglect cases are to have two contacts yearly with school officials.
  • 2nd home visit is required if there is a child under 6 months in the home.
  • Responsible for monitoring and close supervision of case management of all preventive services.
  • Completion of all FASPS on time, including weekly submission of progress notes.
  • To perform the basic administrative tasks related to caseload, such as statistics, recordings, FASPS, progress notes and contact logs.
  • Participate actively in weekly individual supervisory conference and group supervision.
  • Conduct groups (Parenting Skills Training; Adolescent and Children’s Group).
  • Other tasks as needed.
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