FFPRS Family Care Coordinator / Case Manager

KVC Health Systems•Frankfort, KY

46d•$44,000 - $48,000•Onsite

About The Position

KVC Kentucky is hiring a Family Care Coordinator / Case Manager to provide in-home services to children and families with complex and multiple needs. The role focuses on child safety, family well-being, and preserving or reunifying children with their families through strengths-based services and coordinated treatment. The coordinator serves as the main contact for families and the Department for Community Based Services (DCBS) throughout the intervention, works with families and providers to carry out action plans, connects families with community resources, and documents services and progress. The position includes regular regional travel for home visits and partner contacts, occasional out-of-region travel for training and meetings, a flexible schedule that may include evenings and weekends, and participation in an on-call rotation. The role also requires ongoing professional development, training, continuing education, and adherence to agency policies, professional ethics, confidentiality, reporting laws, and safety procedures.

Requirements

Bachelor’s degree in Social Work or another related field.
Ability to provide in-home services to children and families.
Experience working with complex and multi-need families.
Valid driver’s license and automobile insurance.
Ability to maintain a flexible schedule; work may include evenings and weekends.
Ability to travel regularly throughout the region and occasionally out of region.
Ability to participate in an on-call rotation.
Complete required trainings, certification, and 40 CEUs per year, including 20 by June 30.
Maintain professional license-related continuing education as applicable.

Responsibilities

Complete a face-to-face family intake within 24 hours to assess child safety, family acceptance of services, and communication with the referring DCBS worker.
Develop, maintain, and update a Safety Plan, and provide a copy to the family.
Serve as the point of contact for the family and DCBS throughout the intervention.
Assist with family assessment data gathering and related tasks.
Provide DCBS with documentation within contractual timeframes and communicate about family participation, safety risks, needs, and treatment progress.
Collaborate with the family and team to develop Family Agreements and Action Plans.
Coordinate implementation of Action Plans by contacting providers, connecting providers with the family, and maintaining communication throughout services.
Schedule and conduct team meetings with the family, team members, community partners, and natural supports to review progress.
Provide direct services using agency models to reduce risks, improve child well-being, and preserve child placement with the family.
Maintain face-to-face family contact according to program guidelines for frequency, intensity, and duration.
Administer the Columbia Suicide Severity Rating Scale (C-SSRS) according to agency policy and take appropriate steps to address identified risks.
Connect families with community resources and partners to address financial, environmental, and personal health needs; use flex funds as needed and help families develop natural support systems.
Facilitate case closure meetings, assess readiness for discharge, develop Aftercare Plans, and make referrals for ongoing services as needed.
Participate in weekly case consultations and complete 3-, 6-, and 12-month aftercare contacts, documenting them in ChartOnline within required timeframes.
Travel throughout the region for home visits and partner contacts, and occasionally travel outside the region for trainings and meetings.
Maintain a flexible schedule based on client needs and availability, including possible evenings and weekends; participate in an on-call rotation.
Develop an Individual Learning Plan with a supervisor and attend required model, assessment, fidelity, agency, and other trainings.
Complete Solution Based Casework training and certification, North Carolina Family Assessment Scale training, assigned Relias courses, and 40 CEUs annually, including 20 by June 30; maintain license-related CEUs as applicable.
Maintain and submit case records and documentation in ChartOnline and other required systems within agency and contractual deadlines.
Use collaborative documentation during client or guardian sessions; submit progress reports and receipts as required and enter case information into the In-Home Services Database as needed.
Assist with special projects or duties assigned by agency leadership.
Meet performance and competency expectations, dress professionally, maintain confidentiality and client rights, follow reporting and risk-management laws and policies, and comply with emergency and safety procedures.
Maintain a current driver's license and automobile insurance, and demonstrate professional conduct with management, colleagues, clients, and community partners.
Follow the ethical code of the employee’s profession.