Family Care Coordination Assistant Director

City of New York • New York City, NY

7d • Onsite

About The Position

The Health Services Office at the Department of Social Services (DSS) aims to enhance the health and well-being of New Yorkers experiencing homelessness, reduce illness and death, and improve their chances of achieving permanent housing and independent living. The office focuses on improving access to care and health outcomes for low-income and vulnerable populations by integrating public health and evidence-based interventions in health, mental health, substance use, and nutrition. Staff collaborate with other DSS divisions and shelter/clinical providers on health service linkage, coordination with healthcare providers, intervention implementation, research, and medical consultation. The Department of Homeless Services (DHS) provides temporary emergency shelter for families with children in facilities across New York City and is establishing a new program to offer care coordination services. This program is designed to enhance the stability of high-risk families experiencing homelessness and facilitate their transition into permanent housing. DHS is seeking a City Research Scientist III to serve as the Family Care Coordination Assistant Director. This role involves developing, implementing, monitoring, and evaluating the Family Care Coordination Program, as well as supervising program staff. The functions of these positions are interchangeable.

Requirements

• A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological, environmental science or in public health.
• A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization.
• A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization.
• Education and/or experience which is equivalent to the above.
• At least a master's degree in an appropriate field of specialization and at least two years of experience described above.
• Two years as a City Research Scientist Level I can be substituted for the experience required.

Responsibilities

• Direct program development and research in the field of family with children health among people experiencing homelessness, by evaluating relevant research literature, selecting appropriate quantitative and qualitative research methods, and analyzing findings to evaluate and improve programs.
• Develop and train subordinate staff to use program standards, practice tools, training materials, and data collection instruments. Monitors and Evaluates job performance using standard performance metrics.
• Conduct program evaluation and uses findings to develop original ideas and new approaches to problems, by critically reviewing agency practices, identifying problems and designing innovative strategies to improve outcomes.
• Design and manage data informed quality improvement initiatives by developing performance metrics, documentation, and monitoring tools and dashboards; review and analyze data to prompt performance improvement.
• Monitor data obtained from social scientific research investigations, by analyzing reports and trends to determine that findings are based on valid reliable social research methods and prepares and presents regular reports on findings to agency leadership.
• Lead collaborations and workgroups with external agencies, including but not limited to other City agencies (e.g., ACS, HRA, DOHMH, H&H), State agencies (e.g., SDOH, SOMH, OASAS, OPWDD), community health, mental health, and managed care organizations around child mental health services at DHS.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager