Family Assistant and House Manager

Sage Haus•Burlingame, CA

2d•Onsite

About The Position

We are a family of four with two parents in demanding careers who commute to San Francisco Monday through Thursday and frequently travel domestically for business. Our boys, 14 and 11, attend different schools in the area and each play multiple competitive sports creating a busy schedule with significant transportation and logistics needs. Our Australian Labradoodle is an important, loving part of our family as well. When we are home, we want to be fully present with our boys, whether cheering from the sidelines at sporting events, working on school projects, watching family movies, or enjoying time with friends and extended family. We place a high value on family connection and making the most of our time together. We also value having a home that feels organized, tidy, peaceful and welcoming. Knowing that our family assistant has been proactive in planning and preparing for the next day, so that we can enjoy our time as a family without stress and distractions is important. We have a weekly house cleaner and dinner prep service, but we are looking for someone to manage the household day-to-day, anticipate needs and take initiative to keep things organized and tidy while overseeing the boys’ routines. Whether we’re hosting friends for dinner, welcoming out-of-town family, or gathering for a casual weekend get-together, we enjoy having a space that feels cared for and host-ready. We’re looking for a punctual and reliable person who truly finds joy in supporting others, who shares our values and can help create a home environment where we can be present and focus on our family. We value clear communication and dependability, exceptional attention to detail and ability to follow specific instructions accurately while also using solid judgement when faced with unknowns. We hope to build a long-term partnership with someone who feels invested in our family’s success and happiness.

Requirements

Maintain a smoke-free environment.
Valid driver’s license and verification of a clean driving record with minimal insurance claim history and reliable transportation to/from work.
Highly confident navigating unfamiliar destinations using GPS and comfortable driving efficiently and safely throughout the Millbrae, Burlingame, San Mateo, San Carlos and surrounding areas.
Enjoy being around and interacting with a family dog (medium labradoodle)
Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including COVID-19, influenza, and Tdap), subject to applicable legal accommodations.
Exceptionally reliable and punctual.
Comfortable working independently and managing multiple priorities without constant direction.
Excellent attention to detail and can follow specific instructions accurately.
Use sound judgement and know when to take initiative and when to ask for clarification.
Flexible and comfortable adjusting priorities when schedules change or unexpected needs arise.
Communicate clearly, respectfully and proactively with the parents.
Comfortable using technology, digital calendars, GPS, online shopping platforms and other tools to manage household logistics.
A safe, confident driver who can navigate unfamiliar destinations efficiently and calmly.
Genuinely enjoy being around children and teenagers and can connect with them naturally and in an age-appropriate way.
Understand that teenagers need both structure and independence and can provide support without being overbearing
Bring a positive, solutions-oriented attitude and look for ways to make routines and systems work better.
Take pride in being a trusted additional set of hands for busy parents.
A safe, attentive, and dependable driver who understands the importance of punctuality, calm transitions, and making every ride feel secure and easy.
Speaking the language of teenage boys, understanding their moods, interests, and energy levels is one of your key qualities.
Possess the critical thinking skills to anticipate the boys’ needs and adjust daily routines accordingly.
Adaptable and can shift your focus based on the family's needs, whether it’s a last-minute change in plans or prioritizing specific tasks.
Authentic enthusiasm for supporting busy parents in creating a positive and welcoming home environment and you find joy in being an additional set of hands to make things run smoothly.
Truly take pride in assisting and supporting the family across a wide array of areas and can take initiative to problem solve on your own.
Eager to become a dependable, long-term member of the family’s support system, building meaningful relationships grounded in trust, respect, and a shared commitment to helping the household thrive.

Nice To Haves

CPR and First Aid certification preferred.

Responsibilities

Pick-ups and drop-offs from school, sports, activities and appointments
Safely transport the boys and their sports gear to and from athletic facilities
Supervise and provide homework oversight and support
Coordinate playdates, carpools, and activities with other families and guardians
Prepare backpacks, lunches, clothing/uniforms, snacks, water bottles, sports gear for the next day
Anticipate the boys’ needs around school, sports, meals, and changing schedules
Provide additional family support during periods of solo parenting
Optional occasional opportunities to stay overnight with the boys when the parents are traveling
Perform daily household resets, particularly in the kitchen, commons areas, and bedrooms
Light daily tidying
Bedroom resets, handle dishes, wipe down surfaces, vacuum high-traffic areas
Create and maintain practical household organization systems
Prepare the home for the weekly cleaners
Manage seasonal household transitions, including clothing, decor, and bedding swaps
Organize donations and coordinate drop-offs
Prepare the home for guests, gatherings and events
Pack and unpack for family travel
Indoor plant care
Change batteries, light bulbs, smoke detectors, air filters, and similar household items
Monitor household grocery and supply inventory and proactively maintain shopping lists
Grocery shop and purchase household supplies, pharmacy items, and other necessities
Restock pantry, fridge, freezer, and household supplies
Manage household orders and subscriptions (Amazon/Costco/Target)
Handle returns, dry cleaning, and other errands
Assist with gift shopping and gift wrapping
Manage incoming packages and mail
Break down boxes and keep recycling organized
Plan and pack school lunches each day
Prepare substantial snacks for the boys to have between school and sports practices
Manage the logistics of prepared meals and organize containers
Coordinate with our meal prep service, including providing feedback and assisting with planning and ordering
Provide light meal preparation assistance, such as baking, simple cooking, washing, chopping, and prepping fresh produce
Maintain an organized refrigerator and freezer
Wash, dry, fold, organize and put away laundry for the entire household
Steam, iron and provide appropriate care for special garments
Drop off and pick up dry cleaning weekly
Maintain regular linen rotation, including washing blankets around the home
Keep laundry area clean, organized and well stocked
Proactively manage sports uniforms and school PE clothing so everything is clean and ready for the next day and weekend activities
Ensure clothing is returned to the appropriate closets and drawers, taking care to keep the boys’ clothing organized correctly
Walk the family dog when the daily schedule allows
Manage pet care, including scheduling grooming and vet appointments, and providing transportation to and from
Administer medications
Maintain pet supplies and ensure they are adequately stocked
Coordinate with trainers and other pet-care providers as needed
Schedule routine vehicle maintenance and service appointments
Keep family vehicles clean, organized and ready for use
Fill cars with gas and take to cash washer as needed
Coordinate and oversee household service providers, including cleaners and landscapers
Research and coordinate household repairs and quotes
Manage seasonal property maintenance
Maintain and reset outdoor spaces, including blowing leaves from patio, cleaning outdoor furniture, and keeping outdoor areas orderly
Take household trash, recycling and compost out to appropriate bins and move bins to/from the curb for weekly collection
Manage the family’s electronic and physical (whiteboard) calendars and household schedules; plan into the weeks and months ahead
Coordinate family appointments, events and activities
Track package delivery
Occasional travel planning and logistic support
Assist with and coordinate periodic deep-cleaning projects, including refrigerator and freezer cleaning, oven cleaning, baseboard and other periodic deep-cleaning tasks
Refresh and organize garage/gym/videogaming area (in detached garage)
Sanitize gym equipment, sweep out leaves from garage, wipe down and reset sitting area
Cleaning and refilling humidifiers
Cleaning air purifier filters
Organizational projects (holiday decor rotation, clothing sorting)