Family Advocate

Healthier Moms & Babies•Fort Wayne, IN

About The Position

Healthier Moms and Babies (HMB) is hiring a Family Advocate to provide health education and case management services to low-income, high-risk pregnant women in Allen County. Reporting to the Home Visiting and Intake Supervisor, the Family Advocate conducts home visits to improve pregnancy outcomes and reduce infant mortality. The role supports HMB’s mission by promoting healthy pregnancies, strengthening families, and connecting clients to essential resources. The Family Advocate assesses the needs of pregnant women and their families, develops and implements care plans, provides health education, and advocates for clients through referrals, appointment scheduling, and transportation arrangements. The position involves meeting clients in private homes, hospitals, clinics, and community agencies; responding to emergencies; maintaining timely, accurate records; and meeting program benchmarks. The role also includes community education, group sessions, collaboration with community partners, and participation in community activities. The position reports to the Home Visiting and Intake Supervisor. A hybrid schedule may be available after one year of employment, subject to job performance, position requirements, and supervisor approval. Evening and weekend work may be required. A valid driver’s license, a vehicle for full-time business use, and specified automobile liability insurance coverage must be maintained.

Requirements

Bachelor’s degree in Human Behavioral Science, Social Work, or Human Services.
At least two years of experience.
Valid driver’s license and a vehicle for full-time business use.
Maintain automobile insurance with minimum liability coverage of $300,000 Combined Single Limit (CSL) or $250,000 per person/$500,000 per accident.
Ability to work evenings and weekends as required.
Ability to communicate clearly, concisely, tactfully, and professionally.
Ability to maintain timely and accurate documentation and manage a caseload.

Nice To Haves

Coursework or a minor in drug or alcohol addiction, education, counseling, psychology, child development, family intervention, or therapeutic techniques.
Experience in case management, home visiting, or maternal and child health.
Familiarity with local social service networks.

Responsibilities

Conduct medical and social needs screenings and assessments through individual interviews and make appropriate referrals.
Meet clients in locations including private homes, hospitals, clinics, and community agencies.
Document home visits and screenings accurately and within required timeframes.
Meet weekly with the supervisor to review cases.
Advocate for clients and potential clients by scheduling prenatal appointments, arranging transportation, and referring them to appropriate community resources.
Distribute 50 diapers per child under age five each month to eligible clients.
Provide health education and case management services and assess the needs of pregnant women and their families.
Develop and implement comprehensive care plans to meet client needs and improve pregnancy outcomes.
Conduct home visits weekly, bi-weekly, or monthly as required by HMB policy.
Meet or exceed monthly benchmarks, including face-to-face client contact requirements.
Respond to client emergencies as needed.
Immediately report cases that may involve imminent or threatened harm to a supervisor and intervene on behalf of a child when necessary.
Maintain accurate tracking forms, statistical information, and other required paperwork in a detailed and timely manner.
Enter required documentation into the agency database within the required timeframe.
Conduct prenatal health education sessions for community members and partners.
Facilitate group education sessions as needed to meet program goals.
Assist with Hopper Events and other community activities as needed.
Collaborate with the supervisor and community partners to maintain an effective referral base.
Communicate clearly, concisely, tactfully, and professionally; represent HMB and share accurate information in the community.
Take initiative and responsibility for decisions, maintain a positive and collaborative environment, and adhere to organizational policies and procedures.
Maintain proper attendance and punctuality, organize work effectively, and use materials, equipment, and time safely and cost-effectively.
Participate in in-service training and attend conferences as required.
Uphold ethical business practices and promote HMB’s mission, values, and vision.
Perform other duties as assigned by the Home Visiting and Intake Supervisor.