Provides, coordinates, and implements comprehensive social services in partnership with teacher(s) and members of the interdisciplinary team to Head Start children and families. This includes home visits, parent involvement, follow-up, and data entry. The role requires a strong working knowledge of Head Start Performance Standards and other regulations. The Family Advocate creates mutually respectful relationships and maintains contact with assigned families through various methods including home, center, and community visits, phone calls, and written communication. They maintain written documentation of all family and agency contacts, plans, referrals, follow-up activities, and outcomes. Using strength-based interviewing techniques, the Family Needs Assessment, and other life-skills assessments, the Family Advocate assists families in setting goals to develop and implement their individual Family Partnership Agreement. They ensure resource and referral information, parent training and support, and needed services are provided to all families on their assigned caseload in a timely manner. The role involves facilitating access to social and health services, initiating and facilitating external agency and family staffings as needed, and working in partnership with collateral agencies to provide case management services. In collaboration with other program personnel, the Family Advocate participates in informal staffings and formal comprehensive monitorings to develop an analysis of family strengths and challenges. They communicate pertinent child and family information reciprocally with staff to inform, educate, plan, and problem-solve. When requested, they provide participation, coordination, content development, and training for CSC Head Start families during Family Nights. They work with Content Specialists to meet pertinent Performance Standards, share information, and ensure comprehensive service delivery to families. Availability for varied working hours to accommodate family schedules and regular attendance are requirements of this position. Maintaining a professional and courteous manner with co-workers and the general public, and maintaining confidentiality and exercising sound judgment concerning confidential information are also key aspects of the role. Other responsibilities that enhance program goals and objectives may be assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed