The Family Advocate ensures families meet eligibility criteria for social and health-related program services. Within an assigned caseload, the advocate interviews clients individually, as families, or in small groups to identify child and family needs, support and mobilize family strengths, and connect families with community resources to improve social, health, and mental health functioning under Head Start and/or ECEAP Performance Standards. The role participates in developing Individual Education Plans (IEPs) and Individual Family Service Plans (IFSPs). The position supports recruitment, eligibility verification, selection, and enrollment of children across funding sources, including children with disabilities. It maintains waiting lists and accurate family and child records, reviews attendance, and works with parents on attendance plans. The advocate assesses family strengths and needs, establishes progress goals, documents services and concerns, conducts home visits, and builds community partnerships to connect families with resources and services. The role promotes parent participation in meetings and training, prepares and presents training for parents and staff, and participates in center-level meetings. It coordinates mental health and disability processes, screenings, referrals, observations, consultations, and related services. Health duties include completing enrollment health packets, conducting basic non-invasive screenings, reviewing immunizations, following up on well-child and dental exams, making referrals, dispensing authorized medication, and treating minor injuries and illness. The advocate also supports in-kind contributions and maintains confidentiality. Work is performed at a Child Development Center and includes frequent local travel to assess family needs and support recruitment. The role requires physical presence, adaptability, patience when working with children, prompt response to emergencies or instructions, and effective collaboration and communication with staff, children, and families. The work environment is intended to provide a safe and healthy learning environment, with noise generally quiet to moderate and temperatures generally controlled.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree