Family Advocate

Catholic Diocese Of Fort WorthFort Worth, TX
17hOnsite

About The Position

St. George Catholic School is seeking a compassionate, professional, and highly organized Family Advocate to serve as a trusted point of contact for families—especially when navigating tuition, financial aid, enrollment processes, and school-related needs. This position exists to ensure that families feel welcomed, supported, guided, encouraged, and advocated for, while also helping the school maintain healthy and responsible financial operations. The Family Advocate works closely with the Principal and Pastor to offer clarity, consistency, and solutions—balancing compassion with accountability. This role also collaborates with the Home & School Association (HSA) to help strengthen family engagement and school fundraising efforts.

Requirements

  • High school diploma required (Associate’s or Bachelor’s degree preferred)
  • Experience in school office operations, customer service, or administrative coordination
  • Ability to communicate with compassion and clarity, especially in difficult conversations
  • Strong organizational skills and attention to detail
  • High level of professionalism and confidentiality
  • Comfort working with systems such as:
  • FACTS (preferred)
  • Microsoft Excel / Google Sheets
  • Email and general office software

Nice To Haves

  • Bilingual English/Spanish strongly preferred
  • Experience in Catholic school or parish environments
  • Experience assisting families with tuition, payment systems, or financial aid processes
  • Experience supporting school fundraising or parent organizations (HSA/PTO/PTA)
  • Experience supporting HR documentation and compliance coordination in an office setting
  • Warm, welcoming, and family-centered
  • Supportive, but able to maintain accountability and boundaries
  • Calm under pressure and solution-oriented
  • Strong communicator with a servant-heart mindset
  • Detail-oriented and dependable
  • Strong mission-fit for Catholic education and service

Responsibilities

  • Family Advocacy & Financial Guidance
  • Tuition Support & Account Follow-Up (Compassion + Accountability)
  • Scholarships & Financial Assistance Support
  • HSA Collaboration & Fundraiser Support
  • Professional Communication & Relationship Building
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