Family Advocate and Facilitator

Savio House•Denver, CO
•$44,000 - $48,000

About The Position

The Family Advocate and Facilitator provides peer support and system navigation assistance to families involved in multiple systems in Denver. The Denver Collaborative Partnership works with children, youth, and families to help them navigate systems including child welfare, juvenile probation, diversion, mental health, and schools, and to connect them with community resources and services. The role supports family voice, collaboration among team members and partner agencies, family engagement, and data-informed processes. The position facilitates multiagency staffings, coordinates services and case planning, monitors family and youth progress, and helps families work toward self-sufficiency without further system involvement. It also includes maintaining records, conducting home or community visits when needed, attending court and other meetings with families, and fulfilling mandated-reporter responsibilities. The position reports to the Denver Collaborative Partnership Program Coordinator.

Requirements

  • Be at least 21 years of age.
  • Have a good driving record.
  • Have basic skills in Microsoft Office Suite.
  • Have basic comfort with learning software.
  • Have good verbal and written communication skills.
  • Pass a drug screen.
  • Have strong case management and administrative skills.
  • Be adaptable to workplace change and use change as an opportunity for innovation and creativity.
  • Be able and willing to assume greater responsibility over time regarding the scope of work.
  • Be able to listen, respect, and collaborate with people from culturally, ethnically, and racially diverse backgrounds, including peers, coworkers, children, and families with physical, developmental, and mental challenges, while maintaining a nonjudgmental attitude.
  • Be able to be flexible and respond well to crisis.
  • Be willing to act as an objective and balanced team member in the best interest of families.
  • Have time-management skills.
  • Have knowledge of database systems and experience with data input.

Nice To Haves

  • Prior experience working with at-risk youth and their families in a community-based setting.
  • Experience facilitating groups, staffings, or family meetings.
  • Preferred experience as a parent or caregiver of a child or youth with a mental health or co-occurring disorder and experience working with multiple agencies or providers.
  • Knowledge of or willingness to become knowledgeable about community-based resources for youth and families.
  • Experience with juvenile justice systems, including probation, diversion, or municipal systems; child welfare; education; mental or physical health; courts; or developmental disabilities.
  • Bilingual.

Responsibilities

  • Provide peer support and system navigation assistance to families involved in multiple systems in the City and County of Denver.
  • Assist parents with family basic needs, including healthcare, housing, and food.
  • Facilitate Denver’s CMP Accessing Resources for Case-planning Help (ARCH), ARCH Truancy, and ARCH Youth in Community multiagency staffings.
  • Schedule and confirm ARCH staffings with partners and families.
  • Write staffing reports for partners and professionals, families, and the Court as needed.
  • Attend court and other meetings with families as needed.
  • Assist parents with identifying and connecting to community-based resources.
  • Conduct home or community visits as necessary to follow up on progress or make contact when other communication methods are ineffective.
  • Assist parents with scheduling and attending necessary appointments.
  • Empower and encourage families to participate actively in their treatment plans and programs to achieve self-sufficiency without system involvement.
  • Monitor and support youth and family progress.
  • Maintain client files and records by documenting in the database.
  • Report suspected abuse and neglect to the Department of Human Services as a mandated reporter.
  • Provide case coordination for families.
  • Participate in collaboration with database consultants.
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