Family Access Lead- Rare Disease
About The Position
This is a field-based, front-line leadership position for 7-9 Family Access Managers. The role involves developing, coaching, guiding, managing, and leading a patient-facing team within the commercial neuromuscular business to help patients start and stay on therapy. The team will focus on building strong relationships with staff and physicians at treating sites of care, as well as engaging and educating patients in the maintenance phase of treatment to maximize their experience. The role also supports the team in maintaining a strong presence with patient advocacy groups in the rare disease community. The Family Access Lead will work in close partnership with other field leaders, such as the Rare Disease Regional Sales Lead, and contributing matrix partners to build and execute regional strategies and tactics.
Requirements
- 7+ years of relevant sales/marketing/reimbursement industry experience
- 3+ years of leading a team in the biotech/pharma/medical device industry
- Proven examples of leadership impact to culture, people development & execution success against business goals
- High level of emotional intelligence and self-awareness.
- Ability to coach team members in highly matrixed and challenging/changing environment.
- Proven ability to identify process or other issues and challenge the status quo for resolution while maintaining a high degree of compliance
- Leader in collaboration, innovation and successful track record in a competitive environment
- Driving is an essential duty of the job; candidates must have a valid driver’s license and an acceptable driving record according to Biogen policy to be considered
- Ability to travel up to 60% weekly
Responsibilities
- Collaborate with matrix partners to develop/execute regional and local strategic plans
- Support the build and execution of individual development plans
- Provide regular coaching and quarterly feedback against annual goals
- Lead cross-functional work to generate innovative solutions to patient access barriers (insurance, logistics), improving site of care efficiencies/effectiveness & internal team excellence
- Lead team to support the use of patient driven initiatives, tools and resources
- Work in conjunction with colleagues and leadership to evolve capabilities and long-term strategies
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
