Fairgrounds Event Operations Technician

Douglas County, CO•Castle Rock, CO

1d•Onsite

About The Position

This position is responsible for overseeing all event operations at the Fairgrounds, ensuring that facilities are properly prepared, maintained, and operated for all scheduled events. It works in coordination with the Fairgrounds Maintenance Technicians and other assigned staff or contractors to meet event needs, including setup, on-site support, technical assistance (AV equipment, PA systems, phones, data), and post-event cleanup. Additionally, this role collaborates closely with the Fairgrounds Event Supervisor to provide professional, efficient, and seamless experience for clients. It also plays a key role in coordinating maintenance personnel to support event operations.

Requirements

A high school diploma or GED equivalent is required.
Two years in a customer-facing role is required.
A valid Colorado driver’s license or the ability to obtain before hire is required.

Nice To Haves

One year of experience in the event industry is preferred.

Responsibilities

Maintain venue quality by ensuring facilities are clean, well-maintained, and visually appealing for events.
Conduct systematic pre-event inspections to verify setup requirements and ensure a first-class presentation.
Be available during events to address client needs, monitor safety and security concerns, and protect County assets.
Assist in scheduling and coordinating multiple coinciding events from conception to completion, ensuring they meet intended goals and expectations.
Work with event holders on last-minute preparations, including verifying sound, lights, door access, and arena grooming.
Provide exemplary customer service to enhance client satisfaction and event success.
Interact with event stakeholders, including Castle Rock Fire Dept. (fire code compliance), Sheriff (security needs), hired security, parking staff, service technicians, and volunteers.
Complete daily, weekly, and monthly facility inspections to ensure event readiness.
Document materials and services provided for events to ensure accurate billing.
Ensure compliance with fire codes, security measures, and other regulatory requirements.
Follow biosecurity best practices to maintain sanitary conditions.
Set up and break down event spaces, including chairs, tables, stages, and panels.
Assist in maintaining the website and social media platforms for the Douglas County Fairgrounds, including composing and posting content, responding to inquiries, and ensuring up-to-date information.
Support Fair & Rodeo activities as needed.
Perform other duties as assigned.