Failure Analysis Test Technician

Intervala, LLC•Mount Pleasant Township, PA

3h•Onsite

About The Position

The Failure Analysis Test Technician is responsible for evaluating returned products, reproducing reported failures, and performing detailed diagnostics to determine root cause and failure modes. This role supports Quality, Engineering, and Customer Support by providing accurate, data‑driven failure analysis and documentation that drives corrective actions and continuous improvement.

Requirements

Ability to set up complex test equipment
Understanding of electronic components, circuits, and tools
Ability to operate electronic test equipment specifically including digital multi meters
Ability to read measurement and calibration tools and instruments
Ability to work in a high volume, high detail work environment
Ability to work with a high level of accuracy and attention to detail to produce quality results
Ability to read and interpret job orders, specifications, drawings, schematics, process sheets, and small print for basic assemblies
Ability to problem solve issues involving multiple variables
Beginner level in MS Office applications (Word and Excel)
Abilities listed in General Requirements of Team Members
High school diploma or GED required
Experience with electrical/mechanical diagnostics and test equipment.
Minimum 5 years of related work experience (or demonstrated ability to independently perform essential functions of the job for internal candidates)

Nice To Haves

technical certificate or associate degree in electronics preferred
Technical certification or associate degree in electronics, engineering technology, or related field preferred.

Responsibilities

Execute standardized test procedures to reproduce customer-reported issues.
Perform stress testing and extended evaluations to detect intermittent or hard-to-reproduce failures.
Determine technical accuracy, operation, and proper sequencing of test procedures
Provide technical support to customers
Provide technical reports consisting of relevant test procedures and results
Conduct component-level inspection and testing to isolate defective parts or systems.
Troubleshoot and correct malfunctions at the component and subassembly level for most customers and their products
Perform basic functional testing and diagnostics using multimeters, oscilloscopes, automated test equipment, and other tools, including voltage measurements
Differentiate between manufacturing defects, component failures, environmental factors, and user-induced damage.
Utilize interactive software during testing and troubleshooting
Document test results, rework actions, and quality findings and maintain accurate records of tests and repairs
Prepare detailed failure analysis reports that include root cause, supporting data, and recommended corrective actions.
Provide timely feedback to Quality, Engineering, Production, and Customer Support teams.
Support Quality Engineering in root cause investigations, CAPA activities, and continuous improvement initiatives.
Communicate clearly with internal stakeholders to ensure accurate customer resolution.
Maintain compliance with customer specifications, ISO standards, and internal quality procedures
Maintain a clean and organized work area and follow ESD and safety protocol
Adhere to General Requirements of Team Members