Failure Analysis Engineer - Manufacturing

Supermicro•San Jose, CA
•Onsite

About The Position

We are seeking a highly skilled and experienced Failure Analysis Engineer - Manufacturing to join our team at Supermicro. In this pivotal role, you will lead critical investigations into product failures, utilizing your deep expertise in failure analysis methodologies to drive root cause identification and implement corrective actions that enhance product reliability and performance.

Requirements

  • Bachelor’s or Master’s degree in Engineering (Electrical, Computer, Mechanical, or related), or a related technical field
  • 3+ years experiences in related roles, with hands-on experience in server/rack systems, data centers, or failure analysis labs
  • Strong understanding of server /rack architecture, operation system and GPU systems
  • Familiar with oscilloscopes and strong knowledge of analysis flows and methodology.
  • Ability to troubleshoot complex hardware/software issues and think critically under pressure.

Nice To Haves

  • Circuit board design background experience a plus

Responsibilities

  • Investigate hardware, software, and network-related failures in servers and related systems to identify root causes
  • Run tests to reproduce failure modes and validate fixes.
  • Perform reporting on failure analysis and action items.
  • Work with design, manufacturing, engineer, and support teams to implement design changes and process improvements
  • Perform hardware repairs, component replacements, and system reconfigurations to restore service quickly
  • Provides technical support to internal and external customers (travel required)
  • Provide mentoring, coaching and development for junior-level resources

Benefits

  • Comprehensive benefits package
  • Bonus and equity award programs
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