Factory Service Lead

Teledyne Technologies IncorporatedChestnut Ridge, NY
$62,800 - $83,700

About The Position

The Factory Service Lead plays a critical role in managing service operations within the factory environment. This position ensures efficient inventory control, timely processing of defective units, and smooth coordination of worldwide service activities.

Requirements

  • Prior experience in manufacturing or service operations.
  • Prior experience with inventory management and shipping processes.
  • Proficiency with email and Microsoft Office Suite (Excel, Word).
  • Ability to multitask, work autonomously, and proactively resolve issues.
  • Strong data entry skills and attention to detail.
  • Understanding of payment terms and lead times for products.

Nice To Haves

  • Experience with international shipping strongly preferred.

Responsibilities

  • Maintain inventory accuracy through cycle counting and adjustments.
  • Manage stock replenishment to support service operations.
  • Handle shipping, receiving, and creation of purchase orders for third-party vendor repairs.
  • Maintain and update the worldwide repair database for defective units.
  • Coordinate global shipping and receiving of defective units.
  • Prioritize defective units with factory service technicians for timely repair.
  • Assist the fulfillment of intercompany orders for service parts from stock.
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