Factory Quality Technician

Nestle Operational Services Worldwide SA•Cleveland, OH

2d•$44,039 - $63,464•Onsite

About The Position

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. The QA Technician’s primary responsibilities will include raw material/packaging inspections, monitoring and verification of in-process inspections. Performs a variety of standard chemical, analytical, and physical or sensory testing. Responsibilities will also include maintaining logs and records associated with job function (e.g. non-conforming materials, corrective action log, hold logs, sanitation logs, etc.).

Requirements

High School diploma or equivalent (e.g. GED)
Good verbal and written communication skills.
Strong attention to detail.
Must be able to handle multiple assignments.
Must be precise, accurate and well organized.
Must be able to perform in a demanding, fast-paced environment.
Good mathematical (basic statistical skills highly desired), problem-solving and analytical skills.
Proficiency with computer systems, personal computers and spreadsheet software (Microsoft Office, etc.)

Nice To Haves

1-3 years of manufacturing QA/QC and/or laboratory experience in food industry.
2 years of manufacturing experience

Responsibilities

Comply and execute the company Quality Policy on all required Good Manufacturing Practices (GMP), quality and food safety requirements.
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas to “ready to eat” quality standards are met.
Escalate quality or food safety findings or incidents to management. Communication of information to peers, cross-functional team and management.
Supports the compliance for FSSC 22000 while supporting continuous improvement for Quality metrics/Key Performance Indicators (KPI) in their area of responsibility.
Supports quality Improvement initiatives (e.g. first time right, product defect reduction) within the factory.
Supports investigations and problem solving on improvement projects (e.g. product defect reduction, consumer complaints), helps to identify root cause, and helps to identify corrective actions and monitors for effectiveness.
Front line support for operations, timely respond to issues on the factory floor, collect all pertinent information and escalate to QA team/supervision.
Aseptically sample incoming ingredients and release, confirm specifications and COAs, conduct visual inspections for packaging and labeling according to the QMS (Quality Monitoring Scheme).
Complete equipment inspections and pre-operational inspections to ensure sanitation requirements have been met.
Place "Out of specification" material and/or product on quality hold physically and in SAP system. Communicate quality holds with supervisors and management.
Calibrate and utilize lab equipment such as pH meter, moisture analyzers, scales, etc. in accordance to the ICP (internal control plan) and regulatory standards.
Support the execution of GMPs throughout the manufacturing plant and follow safety rules and procedures.
Record results for product sensory, HACCP (Hazard Analysis Critical Control Point) plan, SSOP (Sanitation Standard Operating Procedure), and CIP Titrations.
Ensure all associates are adhering to Nestlé Quality Policy and standards, internal policies, and following GMPs.
Support the line sampling and environmental monitoring program by taking micro swabs.
Perform other duties as assigned.
Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
Be part of the culture change towards behavioral safety.