Factoring Operations Specialist
Wintrust Financial Corporation•Chicago, IL
•$50,000 - $65,000
About The Position
The Wintrust Receivables Finance Factoring Operations Specialist works closely with their fellow operations team members to manage all daily cash applications and related responsibilities for the entire WRF client portfolio. This position reports to the Factoring Operations Specialist, Team Lead.
Requirements
- Associate’s degree in accounting or related field; Bachelor’s degree a plus
- Up to 5 years of Factoring, Banking and/or Asset Based Lending operations experience
- Must be detail focused and well organized with the ability to multi-task
- Strong interpersonal and customer relation skills required for working with clients and department personnel
- Proactive and confident communication skills (both verbal and written) to interact with WRF portfolio and operations colleagues, WRF clients and senior management
- Ability to work closely with fellow Operations team members
- Strong knowledge of Microsoft Operations applications (specifically MS Excel) with ability to pick up new systems quickly
Responsibilities
- Work closely with fellow Factoring Operations Specialists to process daily WRF client cash receipts accurately and efficiently in accordance with established turn-around times
- Follow established WRF operations policies and procedures for all facets of the Operation Specialist job functions
- Escalate payment posting issues and/or client questions to applicable WRF client lead and/or team lead in a timely manner for a prompt resolution
- Serve as the primary operations contact for assigned clients
- Maintain an effective line of communication with the applicable operations client lead, team lead, and portfolio manager to alert of any payment issues, irregularities or unusual trends observed in performing routine job duties
- Maintain a professional and courteous manner with all WRF clients including assisting clients by answering questions and resolving problems promptly
- Ensure incoming client emails are put into the correct processing queue and client information is saved properly on the server
- Adhere to Bank compliance policies and procedures
- Performing all other duties as required
Benefits
- Medical Insurance
- Dental
- Vision
- Life insurance
- Accidental death and dismemberment
- Short-term and long-term Disability Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- Traditional and Roth 401(k) with company match
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Critical Illness Insurance
- Accident Insurance
- Transportation and Commuting Benefits
- Banking Benefits
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
