Facility Supervisor Ice Arena

Suburban Sports GroupFarmington Hills, MI
Onsite

About The Position

We are looking for a hands-on Facility Supervisor to help keep our ice arena running smoothly and make sure every guest has a great experience. You will help lead the team, oversee daily operations, support programs and events, and jump in wherever needed. No two days at the rink are exactly the same!

Requirements

  • A friendly, professional, and dependable team player
  • Strong communication, leadership, and organizational skills
  • Experience in recreation, sports, hospitality, or facility operations
  • Comfortable using computers, phones, and basic office/POS systems
  • Availability to work evenings, weekends, and holidays

Nice To Haves

  • Ice arena experience is a big plus
  • Someone who can stay cool when things get busy (pun intended!)
  • Hockey knowledge is a plus, and competitive hockey experience is even better

Responsibilities

  • Help oversee daily arena operations, including programming, rentals, and special events
  • Lead, schedule, train, and support part-time and seasonal staff
  • Keep an eye on ice quality, facility cleanliness, safety, and overall readiness
  • Deliver great customer service and help resolve issues when they arise
  • Coordinate with coaches, leagues, organizations, and community partners
  • Assist with cash handling, POS procedures, inventory, payroll tracking, and other day-to-day administrative needs
  • Help make tournaments, events, and seasonal programs a success

Benefits

  • Great People: Join a collaborative, supportive team where everyone pitches in.
  • Learn & Grow: Build your skills, learn new equipment and systems, and take on new responsibilities.
  • Be Part of the Action: Hockey games, figure skating, tournaments, public skating, special events, you’ll be right in the middle of it all.
  • Be a Key Player: As a full-time team member, you’ll play an important role in the day-to-day success of our facility.
  • Work-Life Balance: We value flexibility and work to create schedules that support both our operation and our team.
  • We’re FUN! We work hard, help each other out, and have a good time doing it.
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