Facility Site Lead

Home & Commercial Services Industry•Jamestown, NY

3d•Onsite

About The Position

We are seeking an experienced Facility Site Lead to join our team. You will oversee all facility cleaning operations and ensure daily compliance with all facility requirements. The Site Lead is responsible for leading and supporting cleaning staff, overseeing daily operations, and ensuring inventory is organized. This role focuses on guiding team members in their duties, maintaining a high standard of cleanliness, and serving as the primary point of contact for clients. This position offers opportunities for growth within the company. The ideal candidate is highly organized and has experience in team building, management, and efficient operations.

Requirements

High school diploma/GED required
Previous experience in team management
Excellent leadership skills
Familiarity with state and federal safety regulations
Strong interpersonal skills

Nice To Haves

Associate’s degree preferred

Responsibilities

Guide and support cleaning staff in performing their duties to the highest standards.
Identify team members' training needs and provide on-the-job coaching and support.
Assist in developing and implementing training programs for new hires and existing staff.
Ensure that staff understands and follows company procedures and safety guidelines.
Monitor and evaluate team members’ performance, offering constructive feedback and support for improvement.
Oversee daily cleaning operations at assigned sites to ensure they meet company standards.
Coordinate cleaning schedules and manage coverage for all areas.
Conduct site inspections and address issues promptly, ensuring client expectations are met.
Act as a keyholder for assigned facilities and conduct weekly checks of inventory.
Perform cleaning and maintenance tasks when needed, including vacuuming, sweeping, mopping, and stocking restrooms.
Serve as the main point of contact for clients during on-site visits.
Address any client concerns or requests and ensure they are handled efficiently.
Communicate with clients regularly to ensure satisfaction and identify areas for improvement.
Report any feedback or operational changes to management for follow-up action.
Conduct regular quality checks to ensure the cleanliness and maintenance of the facilities.
Report equipment malfunctions and necessary repairs to management for prompt resolution.
Ensure compliance with health and safety regulations at all times.
Maintain accurate records of cleaning tasks, staff schedules, and client interactions.
Manage timekeeping, staff attendance, and performance records.
Provide feedback to management on staff performance and training needs.