Facility Services Technician (Maintenance)

Illuminus•Elmwood Park, WI

12d•$24 - $27•Hybrid

About The Position

This hands-on role is ideal for someone with strong maintenance skills, excellent communication abilities, and a positive, can-do attitude. The ideal candidate is dependable, adaptable, and able to prioritize competing work orders while providing exceptional service to residents and staff. The position will be between 20-40 hours per week with on-call responsibility. As a Facility Services Technician, you will play a critical role in maintaining safe, comfortable, and welcoming homes for our residents.

Requirements

High school diploma or equivalent.
Minimum of 2-3 years of maintenance, facilities, property management, or related experience.
Valid driver's license, good driving record, and ability to travel between two work locations.
Strong mechanical aptitude and troubleshooting skills.
Ability to work independently and make sound decisions.
Strong communication and interpersonal skills.
Ability to maintain confidentiality and professionalism.
Flexible and adaptable with the ability to handle interruptions and changing priorities.
Ability to lift, carry, move, and work safely with maintenance tools, equipment, and supplies.

Nice To Haves

A customer-service mindset and genuine desire to help residents.
Excellent time management and prioritization skills.
Experience working in occupied residential communities.
A positive attitude and willingness to take on a variety of maintenance tasks.
Comfort responding to urgent situations and solving problems under pressure.

Responsibilities

Perform general building maintenance, repairs, and preventative maintenance.
Respond to maintenance requests and prioritize work orders based on urgency and resident needs.
Participate in an on-call rotation and respond to emergency maintenance situations, including after-hours calls.
Perform minor electrical repairs, including replacing outlets, switches, fixtures, ballasts, bulbs, fuses, and related components.
Perform minor plumbing repairs, including repairing leaks, faucets, toilets, drains, and related fixtures.
Complete painting, carpentry, drywall, masonry, and general repair projects.
Install, repair, and replace household appliances such as refrigerators, ranges, microwaves, washers, and dryers.
Repair and maintain doors, locks, hardware, closures, and related building components.
Replace ceiling tiles and perform other interior building repairs.
Clear drain and toilet blockages using appropriate tools and equipment.
Assist with furniture and equipment moves, setups, and re-configurations.
Monitor trash and recycling areas and coordinate proper waste management.
Assist with routine testing and maintenance of fire, life safety, and emergency systems.
Respond to facility emergencies including power outages, water leaks, gas-related concerns, and elevator emergencies.
Assist with snow removal during scheduled shifts and when needed during emergencies.
Maintain a professional and positive relationship with residents, visitors, vendors, and team members.
Promote the organization's mission, vision, and values through excellent customer service.

Benefits

Paid Time Off and Holidays acquired from day one of hire.
Health (low to no cost options), Dental, & Vision Insurance
Flexible Spending Account (Medical and Dependent Care)
401(k) with Company Match
Financial and Retirement Planning at No Charge
Basic Life Insurance & AD&D - Company Paid
Short Term Disability - Company Paid
Voluntary Ancillary Coverage
Employee Assistance Program
Employee Referral Bonus Program.
Educational Advancement/Training Opportunities (Wound care, IV administration etc., provided by our Illuminus Institute or Other External Qualifying Educational institution)