Facility Security Officer

Multnomah County • Portland, OR

2d • $31 - $38 • Onsite

About The Position

Join the Multnomah County Sheriff’s Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community, passionate about helping others and inspired by a strong sense of purpose. MCSO is committed to fostering a diverse and inclusive workforce and investing in professional development opportunities throughout your career.

Our Facility Security Unit (FSU) is currently hiring multiple Facility Security Officers (FSOs). As an FSO you will be one of the first staff members to welcome people into the various facilities we serve, and will be responsible for keeping our facilities, staff, and community members safe. The FSU is a team of uniformed staff who operate 24 hours per day, 7 days a week. Telework arrangements are not available for FSOs.

You will be responsible for an assigned post where your duties will include but are not limited to; regulation of access to County facilities and facilitating a safe and secure space for County business to be conducted.
Monitor alarm systems and respond to fire, duress, and other alarms inside the facility while demonstrating proficiency in essential, modern security equipment and techniques.
Participate in coordinated public safety activities with law enforcement and corrections personnel.
Accept bail funds, take clothing exchanges, issue property releases, maintain visitor files, keep daily logs, write incident reports, and testify in court hearings as required.
Use excellent communication and customer service skills to provide information about access to the justice system, jail operations, and community resources (emergency housing, food, clothing, medical care).
As a uniformed member of the MCSO team, you may be asked to respond to a variety of emergencies, intervene with members of the community who are in mental health crisis and/or address those who are being disruptive. MCSO provides new Officers with a comprehensive training program in conflict management with a focus on communication and de-escalation techniques. Additional training will be provided in the utilization of defensive tools and techniques (including exposure to oleoresin capsicum, OC spray).
The successful candidate will:
Be able to multi-task and be flexible with interruptions to workflow.
Be able to pass mandatory participation in OC (pepper) spray training and exposure and defensive tactics training. These are essential components of the role, equipping you with the necessary skills for the job.
Work well under pressure, manage a high volume of foot traffic, and handle confrontive individuals.
Be a great team member and be flexible to changes in work locations and shifts when necessary to ensure safety needs, access to facilities, and County services are met.
During the six (6) month trial service period, applicants will participate in the FSU field training program where they will learn to work all posts and facilities the FSU serves. Because the work of MCSO is 24/7, you will be scheduled to work a variety of shifts, including weekends and holidays. In addition to regularly scheduled shifts, overtime may be required to ensure adequate staffing is available to maintain public safety in our facilities. After completing the trial service period, regular shift and day off assignments are determined by an annual seniority bid process.

Requirements

• Minimum of two (2) years combination of work/volunteer experience, military service and/or post high school education.
• Must be at least 18 years of age.
• Must possess, or have the ability to obtain, a valid driver’s license by first day of employment.
• Must pass a criminal records and employment references check.
• Mandatory participation in OC (pepper) spray training and exposure and defensive tactics training.

Nice To Haves

• Familiarity with personal computers.
• Customer service experience in high volume environments where communication skills, empathy and patience are required to achieve the goals of customers within the mission of the organization.
• Additional training or experience in public safety, law enforcement, building security or a social service related field (i.e. experience as a police reserve and/or college level course work in criminal justice, sociology, psychology, or communications).

Responsibilities

• Regulation of access to County facilities and facilitating a safe and secure space for County business to be conducted.
• Monitor alarm systems and respond to fire, duress, and other alarms inside the facility.
• Participate in coordinated public safety activities with law enforcement and corrections personnel.
• Accept bail funds, take clothing exchanges, issue property releases, maintain visitor files, keep daily logs, write incident reports, and testify in court hearings as required.
• Use excellent communication and customer service skills to provide information about access to the justice system, jail operations, and community resources.
• Respond to a variety of emergencies, intervene with members of the community who are in mental health crisis and/or address those who are being disruptive.
• Participate in conflict management training with a focus on communication and de-escalation techniques.
• Utilize defensive tools and techniques, including exposure to oleoresin capsicum (OC) spray.
• Multi-task and be flexible with interruptions to workflow.
• Work well under pressure, manage a high volume of foot traffic, and handle confrontive individuals.
• Be a team member and be flexible to changes in work locations and shifts.
• Participate in the FSU field training program to learn all posts and facilities.
• Work a variety of shifts, including weekends and holidays.
• Work overtime as required.

Benefits

• 13 paid holidays per fiscal year (10 county observed holidays and 3 floating holidays).
• Paid sick leave accrual.
• Paid vacation leave accrual.
• Annual step increase each year on their progression date until they reach the top of the range.
• Eligible for annual COLA increases when approved by the Board of County Commissioners.
• Automatic enrollment in the County’s Deferred Compensation program at 1% of pre-tax wages (unless opted out).
• Comprehensive health and dental packages with most full-time employees paying only 5-10% of the monthly cost of the coverage.
• Retirement contributions of 12% to the State's retirement system (PERS/OPSRP) with no financial contributions from the employee.
• Free TriMet pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED