Facility Project Manager

Dexterra•Nashville, TN

About The Position

The Facility Project Manager provides overall leadership, contract management, and performance accountability for a statewide facilities program covering 13 federally owned properties, approximately 150 leased locations, delegated facilities, and future portfolio changes throughout Tennessee. The position directs integrated facilities engineering, operations and maintenance, custodial, administrative support, repair, construction management, and related services. It is accountable for safe and compliant operations, tenant satisfaction, asset preservation, cost and schedule control, measurable service performance, accurate reporting, and collaborative customer relationships. The role leads a geographically dispersed team and supplier network, maintains 24/7 emergency-response readiness, and works to improve building reliability, energy performance, data quality, and program value. It manages contract cost, schedule, quality, technical performance, risk, staffing, subcontractors, suppliers, and required data across the portfolio. The position also oversees maintenance and compliance programs, reporting, small-project delivery, supplier performance, customer communications, and contract phase-in and phase-out activities.

Requirements

  • Bachelor’s degree in facilities management, engineering, construction management, business administration, or a related field; an equivalent combination of relevant education and progressively responsible experience may be considered.
  • At least 10 years of progressively responsible experience managing complex facilities operations and maintenance programs.
  • At least 5 years with direct accountability for a multi-site integrated facilities management contract of comparable geographic reach, service breadth, budget, and operational risk.
  • Demonstrated success directing multidisciplinary, geographically dispersed teams and subcontractors across engineering, skilled trades, custodial, administrative, emergency response, and construction/project-management functions.
  • Experience managing performance-based contracts, service levels and KPIs/AQLs, budgets, estimates, allowable costs, subcontractor pricing, change control, risk, schedules, and corrective actions.
  • Working knowledge of commercial building systems and facilities engineering, including HVAC, electrical, plumbing, fire and life safety, generators, elevators, building automation and controls, structural and architectural systems, utilities, and preventive/predictive maintenance.
  • Strong knowledge of OSHA requirements and applicable federal, state, and local safety, environmental, permitting, accessibility, and building-system regulations.
  • Demonstrated proficiency with CMMS platforms, asset and preventive-maintenance data, performance dashboards, utility and trend analysis, document control, and Microsoft Office applications.
  • Exceptional written, verbal, presentation, negotiation, and stakeholder-management skills, including the ability to translate technical and financial information into concise executive reporting and actionable decisions.
  • Ability to obtain and maintain required federal suitability, HSPD-12 credentials, system access, and site access.
  • Valid driver’s license and ability to travel throughout Tennessee and respond outside normal business hours when operational needs require.

Nice To Haves

  • Experience managing federal or other highly regulated government facilities, performance-based service requirements, 24/7 emergency response, subcontractors, and customer-facing operations.
  • Familiarity with relevant ASHRAE, NFPA, ASME, ANSI/IES, and industry maintenance standards.
  • Experience with GSA NCMMS and related GSA systems.
  • Certified Facility Manager (CFM), Facilities Management Professional (FMP), Project Management Professional (PMP), Certified Energy Manager (CEM), or comparable credential.
  • OSHA 30-hour training.

Responsibilities

  • Lead a geographically dispersed team and supplier network, maintain 24/7 emergency-response readiness, and continuously improve building reliability, energy performance, data quality, and program value.
  • Manage contract cost, schedule, quality, technical performance, risk, staffing, subcontractors, suppliers, and required data across the statewide portfolio.
  • Direct integrated facilities engineering, operations and maintenance, custodial, administrative support, repairs, and construction management services across owned, leased, and delegated facilities.
  • Establish staffing, supervision, training, succession, and coverage plans to ensure qualified personnel, required licenses and certifications, and 24/7 emergency readiness.
  • Ensure building systems are operated, maintained, tested, and repaired in accordance with customer and manufacturer requirements, customer policies, OSHA requirements, applicable codes, permits, environmental obligations, and industry standards.
  • Lead a reliability-centered, data-driven maintenance and continuous commissioning program to maximize uptime, protect asset life, maintain required space conditions, and improve energy and water performance.
  • Maintain programs for life safety, emergency preparedness, workplace safety, water quality, environmental compliance, vertical transportation, building automation and controls, access management, and business continuity; promptly escalate material operational or compliance risks.
  • Ensure complete, timely, and accurate use of customer systems and records, including NCMMS and other required acquisition, real estate, project-management, event-notification, and access-control applications; safeguard data integrity and support audits, inspections, and data calls.
  • Prepare and deliver required monthly and annual reports, facility assessments, Building Operating Plans, performance dashboards, budget forecasts, utility analyses, project updates, and executive briefings, including risks, trends, recommendations, and corrective actions.
  • Oversee small projects from concept, estimating, scope development, and funding coordination through inspection, acceptance, and closeout; provide onsite coordination and technical support for larger projects.
  • Select, manage, and evaluate subcontractors, vendors, and suppliers; verify qualifications and service quality; ensure timely proposals and materials; control costs and markups; and maintain sufficient in-house capability and supplier depth.
  • Build productive relationships with customer stakeholders, property personnel, tenant agencies, lessors, inspectors, utilities, and third-party contractors; communicate promptly about facility conditions, outages, projects, service disruptions, and tenant concerns.
  • Lead contract phase-in and phase-out activities, including recruitment, clearances, systems access, asset and records validation, operating-plan development, safety documentation, subcontractor readiness, knowledge transfer, and continuity of operations.
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