Facility Program Manager

Veterans Health Administration • Grand Island, NE

1d • Onsite

About The Position

The Facility Program Manager supports facility pain points of contact and clinical leads and coordinates pain management, opioid safety, and prescription drug monitoring program (PDMP)-related initiatives, including implementation of Veterans Health Administration and Joint Commission standards. The position includes direct clinical pain care delivery and close collaboration with the VISN PMOP Coordinator, facility pain point of contact, primary care pain champion, academic detailers, pain management team, and other facility stakeholders. The position may be assigned to Omaha, Lincoln, or Grand Island, Nebraska, and is not virtual. The work schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., with ad-hoc telework.

The role develops and supports facility processes for pain management, opioid safety, risk mitigation, overdose education and naloxone distribution, and opioid use disorder initiatives in accordance with national policy, clinical practice guidelines, and regulatory requirements. It supports implementation of stepped-care models for pain management and opioid use disorder, facility pain committees, quality and compliance monitoring, stakeholder education, and reporting to VISN leadership. The manager also serves as a resource for pharmacy and medical center staff and supports pharmacy training and development.

This is a GS-13 pharmacist position requiring an ACPE-accredited pharmacy degree or qualifying foreign equivalent and a full, current, unrestricted U.S. pharmacy license. Candidates must meet the applicable VA grade requirements, including one year of experience equivalent to the next lower grade and the specified knowledge, skills, and abilities. A pre-employment physical examination is required. Relocation or recruitment incentives may be authorized for highly qualified candidates; permanent change of station is not authorized.

Requirements

• U.S. citizenship, subject to the stated exception under VA policy for non-citizens when qualified citizens cannot be recruited.
• Proficiency in spoken and written English.
• Graduation from an ACPE-accredited College or School of Pharmacy with a BS Pharmacy and/or Pharm.D. degree, or a qualifying foreign pharmacy degree with FPGEC certification, including the required examinations.
• Full, current, unrestricted pharmacist license in a U.S. state, territory, commonwealth, or the District of Columbia; maintain registration when required for licensure.
• One year of experience equivalent to the next lower grade level, in addition to GS-12 requirements.
• Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
• Expert understanding of regulatory and quality standards for the program area.
• Ability to solve problems and coordinate and organize responsibilities to maximize outcomes in the program area or clinical specialty.
• Expert knowledge of a specialized area of clinical pharmacy practice or pharmacy specialty.
• Advanced skill in monitoring and assessing drug-therapy outcomes, including physical assessment and interpretation of laboratory and other diagnostic parameters.
• Must pass a pre-employment physical examination.
• Subject to a background/security investigation and required online onboarding.
• Must participate in the seasonal influenza vaccination program.
• Must complete all application requirements described in the announcement.
• Must serve a one- or two-year trial period, subject to written certification for continued employment.
• Selective Service registration is required for males born after December 31, 1959.
• Applicants selected for VA employment in a testing-designated position are subject to pre-appointment urinalysis; refusing testing results in denial of employment.

Nice To Haves

• Completion of an accredited PGY1 Pharmacy Residency, PGY2 Residency with a significant pain-management component, or equivalent clinical practice experience.
• Relocation or recruitment incentives may be authorized for highly qualified candidates.

Responsibilities

• Provide direct clinical pain care at the facility.
• Collaborate with the VISN PMOP Coordinator, facility pain point of contact, primary care pain champion, academic detailers, pain management team, and other facility stakeholders.
• Conduct OSI reviews, data-based risk reviews for opioid-exposed patients, including STORM reviews, and other interdisciplinary pain care forums.
• Develop processes and procedures to implement and ensure compliance with national policies on pain management, opioid safety, risk mitigation, OEND, and OUD initiatives.
• Evaluate acute pain prescribing and facility processes, and lead improvement opportunities.
• Support access to tertiary advanced diagnostic and therapeutic pain-care modalities.
• Facilitate reviews of community provider opioid-prescribing practices as required by MISSION Act 131.
• Partner with Academic Detailing and stakeholders to monitor and disseminate PMOP best practices.
• Coordinate facility responses to sensitive formal inquiries concerning pain and opioid safety, and prepare responses to PMOP office inquiries with facility and VISN partners.
• Support the facility Pain Committee, its subcommittees, and task forces or workgroups.
• Participate in VISN Pain Committee and Community of Practice meetings and other VISN-directed activities.
• Report quarterly to the VISN PMOP Coordinator and provide a formal written report at least twice yearly on PMOP initiatives and facility pain-management and opioid-safety mandates.
• Support and track implementation of the Stepped Care Model for Pain Management, including the facility Pain Management Team/Pain Clinic and access to a VISN tertiary pain center with a CARF-accredited interdisciplinary pain rehabilitation program.
• Facilitate implementation of the OUD stepped-care model, particularly Step 1 of the SCOUTT program expansion within Pain Management Teams and clinics.
• Support and facilitate outreach events, including women's health pain-management initiatives.
• Identify opioid-safety and risk-mitigation improvements for facility leadership and develop strategic planning efforts, including PDMP compliance, urine drug screening, and population-management processes.
• Track facility dashboards for pain management, opioid safety, and PDMP, including access, productivity, workload, and staffing.
• Measure and report quality and compliance outcomes for pain management, opioid safety, and PDMP.
• Serve as a PMOP resource for pharmacy, medical center, and CBOC staff.
• Collaborate with Pharmacy Management on pharmacy training and development for pharmacists, pharmacy technicians, residents, and students.
• Maintain high-level working knowledge of processes involved in PMOP initiatives.
• Participate in developing and delivering formal and informal pharmacy training, including in-services, meetings, conferences, and continuing education programs.
• Assist with training pharmacy employees, residents, and Pharm.D. students as assigned.
• Coordinate with healthcare providers and administrators to ensure compliance with pharmacy policies and procedures.
• Provide pharmacy-related informatics training and development for providers and pharmacy staff.

Benefits

• Federal employee benefits package available to eligible employees and their families.
• Potential credit toward annual leave accrual for qualifying prior federal or military service, subject to request and approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree