Facility Program Manager (Whitespace Engineering and Facility Coordinator)

BGIS • Las Vegas, NV

1d • $100,000 - $107,000 • Onsite

About The Position

BGIS is looking for a Facility Program Manager to join the team in Las Vegas, NV. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. The Facility Program Manager (Whitespace Engineering and Site Coordinator) supports client operations with the day-to-day coordination and implementation of activities pertaining to the oversight of white space deployment and engineering. This individual will also serve as the primary liaison for data center operations, including site audits and vendor management activities White Space Engineering & Program Management White Space Oversight : Provide comprehensive oversight and coordination of white space activities including vendor management, rack and stack operations, infrastructure cabling, placement, cooling, and power deployments Design & Engineering : Design, engineer, and coordinate build-out of white space deployments including cabinets, racks, structured cabling, power distribution from bus or receptacle to power strips, and air containment systems Power Management : Support and manage rack and hardware SKU power allocation, documentation, and validation to ensure optimal capacity utilization Code Compliance : Document electrical installations and decommissions requiring local authority sign-off, ensuring all installations meet or exceed local code requirements Stakeholder Coordination : Coordinate with various stakeholders and local authorities having jurisdiction for installation and power rack approvals Technical Problem Solving : Analyze and resolve complex white space deployment issues, providing innovative solutions to technical challenges Vendor Management & Access Control Vendor Activity Coordination : Oversee and manage all vendor activities within data center facilities, ensuring compliance with security protocols and operational procedures Data Center Vendor Management : Manage vendors operating in data center spaces, including performance monitoring and contract compliance Access Management : Facilitate orientation processes for new team members and visitors. Access Provisioning & Removal : Coordinate timely granting and revocation of data center access credentials for personnel and visitors based on business requirements and security protocols Project Management & Financial Oversight Project Coordination : Manage white space deployment projects from initiation through completion, ensuring adherence to timelines, budgets, and quality standards Timeline Management : Develop and maintain project schedules, coordinate resources, and ensure timely project delivery Invoice Management : Manage projects and ensure timely invoicing, verify receipt and completeness of services and materials before approving vendor invoices Financial Reconciliation : Ensure accuracy of invoice totals against purchase order balances and contracted rates Purchase Order Management : Track PO status, delivery confirmations, and budget utilization Client Relations & Communication Primary Client Interface : Serve as the primary point of contact with client Data Center Managers for all white space projects and facility operations Client Issue Management : Document, manage, and appropriately escalate project and client issues and concerns through proper channels Progress Reporting : Provide ongoing updates to internal teams and clients regarding white space deployment project status and progress Technical Communication : Explain complex technical information in clear, understandable terms to both internal team members and external clients Industry Trends : Evaluate industry trends as new standards emerge for best practices, coordinate opportunities with clients and share applicable information Audit Support & Compliance Site Audit Liaison : Serve as primary point of contact between colocation (COLO) providers and internal audit teams during facility assessments Audit Coordination : Schedule, facilitate, and support site audits, ensuring all required documentation and access is available Recommendation Tracking : Maintain comprehensive tracking systems for audit recommendations, monitor implementation progress, and provide regular status updates Communication Management : Ensure clear, timely communication of audit findings, remediation plans, and completion status to audit teams and Data Center Services (DCS) team Space & Power Management Service Request Support : Process and coordinate service requests within client spaces, ensuring timely resolution and client satisfaction Space Planning : Review and analyze space and power requests to optimize facility utilization and capacity planning Rack Preparation : Ensure physical spaces are properly prepared for incoming equipment installations, including power, cooling, and network connectivity Capacity Forecasting : Monitor and maintain awareness of projected space requirements, capacity forecasts, and potential space givebacks Change Management : Provide comprehensive support throughout the change management process, ensuring all modifications follow established protocols and documentation requirements

Requirements

• Bachelor's degree in Business, Facilities Management, Engineering, or equivalent field of study, OR equivalent combination of education and work experience
• Minimum 5 years of experience in facility management, data center operations, or related technical field
• Experience with vendor management and contract administration
• Working knowledge of data center operations and system configurations
• Knowledge of fundamental electrical and mechanical data center operations
• Ability to read and understand electrical and mechanical one-line diagrams
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook, and Visio, along with working knowledge of SharePoint
• Proficiency in facility management software systems and databases
• Understanding of change management processes and ITIL frameworks
• Knowledge of data center standards and best practices (ASHRAE, TIA-942, etc.)
• Familiarity with electrical systems, HVAC, critical infrastructure components, and white space engineering
• Excellent written and verbal communication skills with ability to interact professionally with diverse stakeholders and explain technical concepts clearly
• Strong organizational and time management skills with ability to prioritize multiple concurrent projects
• Self-driven with high proficiency in time management and independent work capability
• High level of accuracy in documentation, financial reconciliation, and compliance tracking
• Advanced analytical thinking and problem-solving abilities to address complex operational and technical challenges
• Experience and understanding in procedure and process development (authoring, reviewing, approving, and executing)
• Flexibility to work in fast-paced, dynamic environment with changing priorities
• Current valid driver's license and ability to provide personal transportation
• Physical ability to walk jobsites and data center facilities
• Ability to work onsite Monday through Friday with flexibility for after hours, weekends, holidays, and overtime as required
• Must be available 24x7x365 for emergency response and critical issues
• Ability to travel up to 10% of the time to various facility locations
• Work in data center environment with potential exposure to noise, temperature variations, and electrical equipment
• Occasional lifting of equipment or supplies up to 50 pounds
• Must be able to obtain and maintain required security clearances and facility access credentials

Responsibilities

• Provide comprehensive oversight and coordination of white space activities including vendor management, rack and stack operations, infrastructure cabling, placement, cooling, and power deployments
• Design, engineer, and coordinate build-out of white space deployments including cabinets, racks, structured cabling, power distribution from bus or receptacle to power strips, and air containment systems
• Support and manage rack and hardware SKU power allocation, documentation, and validation to ensure optimal capacity utilization
• Document electrical installations and decommissions requiring local authority sign-off, ensuring all installations meet or exceed local code requirements
• Coordinate with various stakeholders and local authorities having jurisdiction for installation and power rack approvals
• Analyze and resolve complex white space deployment issues, providing innovative solutions to technical challenges
• Oversee and manage all vendor activities within data center facilities, ensuring compliance with security protocols and operational procedures
• Manage vendors operating in data center spaces, including performance monitoring and contract compliance
• Facilitate orientation processes for new team members and visitors.
• Coordinate timely granting and revocation of data center access credentials for personnel and visitors based on business requirements and security protocols
• Manage white space deployment projects from initiation through completion, ensuring adherence to timelines, budgets, and quality standards
• Develop and maintain project schedules, coordinate resources, and ensure timely project delivery
• Manage projects and ensure timely invoicing, verify receipt and completeness of services and materials before approving vendor invoices
• Ensure accuracy of invoice totals against purchase order balances and contracted rates
• Track PO status, delivery confirmations, and budget utilization
• Serve as the primary point of contact with client Data Center Managers for all white space projects and facility operations
• Document, manage, and appropriately escalate project and client issues and concerns through proper channels
• Provide ongoing updates to internal teams and clients regarding white space deployment project status and progress
• Explain complex technical information in clear, understandable terms to both internal team members and external clients
• Evaluate industry trends as new standards emerge for best practices, coordinate opportunities with clients and share applicable information
• Serve as primary point of contact between colocation (COLO) providers and internal audit teams during facility assessments
• Schedule, facilitate, and support site audits, ensuring all required documentation and access is available
• Maintain comprehensive tracking systems for audit recommendations, monitor implementation progress, and provide regular status updates
• Ensure clear, timely communication of audit findings, remediation plans, and completion status to audit teams and Data Center Services (DCS) team
• Process and coordinate service requests within client spaces, ensuring timely resolution and client satisfaction
• Review and analyze space and power requests to optimize facility utilization and capacity planning
• Ensure physical spaces are properly prepared for incoming equipment installations, including power, cooling, and network connectivity
• Monitor and maintain awareness of projected space requirements, capacity forecasts, and potential space givebacks
• Provide comprehensive support throughout the change management process, ensuring all modifications follow established protocols and documentation requirements

Benefits

• BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long-term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager