FACILITY OPERATOR (FULL TIME)
About The Position
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
Requirements
- Customer Service experience required
- Microsoft efficiency required
Nice To Haves
- Front Desk/Reception service experience is a plus.
Responsibilities
- Answers the telephone, responds to customer emails and provides general assistance to customers.
- Reviews and promotes service requests submitted by customers.
- Provides clerical support; maintains files and records.
- Prepares routine correspondence, forms and other documents.
- Collects, verifies, retrieves and enters data.
- Operates standard office equipment.
- Completes project assignments.
- Assists in the preparation and proofing of materials for reports and other publications.
- Interacts effectively with staff, students and faculty while conducting daily workplace duties.
- Communicates with customers to complete work in a cost-effective, efficient and safe manner.
- Maintains a clean and safe work environment.
- Performs other duties as assigned.
Benefits
- Medical/Dental/Vision
- Paid Vacation/Sick/Holiday
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
